Workplace incivility and its effects on nursing faculty

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Jayme Trocino Sherrod (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site:
Lynne Lewallen

Abstract: Ninety-eight percent of employees have experienced incivility in their workplace, and nursing faculty in academic nursing education are not immune. Workplace incivility is a low-intensity, deviant interaction between two parties that has negative implications for individuals and their organization. Nursing faculty have reported the physical and psychological impact of incivility on their lives, and it is necessary to gain a deeper understanding of this problem as it may negatively impact the recruitment and retention of nursing faculty. The aims of this study were to (1) explore the relationship between the attributes of nursing faculty and their experiences with workplace incivility and (2) explore the effect of experiences with workplace incivility on the physical and psychological health of nursing faculty. An electronic, 53-item survey was distributed via E-mail to nursing faculty in the state of North Carolina. Respondents provided quantitative data about their demographics, experiences with workplace incivility, perceived levels of stress, physical health, and psychological health. Using two open-ended questions, respondents also provided qualitative data about their experiences with workplace incivility. Through a multiple linear regression analysis, five variables were found to be significant predictors of nursing faculty experiences with workplace incivility: age, fulltime equivalent status, highest degree earned, orientation program participation, and program type. Specifically, experiences with workplace incivility were higher for faculty who were older, full-time, and prepared with a doctoral degree. Furthermore, incivility experiences were higher in faculty who did not participate in an orientation program and who taught in graduate degree programs. Additionally, through a three-step hierarchical multivariate multiple regression analysis, increased experiences with workplace incivility were found to be significantly related to an increase in headaches among nursing faculty, while controlling for participant demographics and perceived levels of stress. Finally, using qualitative content analysis, four themes emerged from the data in the two-open ended questions: (1) the experience, (2) personal and professional impact, (3) a reciprocal, cultural problem, and (4) survival. The findings from this study provided quantitative and qualitative evidence that workplace incivility is negatively impacting the health of nursing faculty. Future work about workplace incivility in academic nursing education should be aimed at evaluating strategies to reduce the prevalence of incivility, as well as exploring of the broader impact that workplace incivility in academic nursing education has on the nursing profession.

Additional Information

Language: English
Date: 2019
Incivility, Nursing faculty, Physical health, Psychological health, Workplace incivility
Nursing schools $x Faculty
Work environment
Job stress

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