Return on Investment of a Work–Family Intervention: Evidence From the Work, Family, and Health Network

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Jeremy W. Bray, Professor and Department Head (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site:

Abstract: Objective: To estimate the return on investment (ROI) of a workplace initiative to reduce work–family conflict in a group-randomized 18-month field experiment in an information technology firm in the United States.Methods: Intervention resources were micro-costed; benefits included medical costs, productivity (presenteeism), and turnover. Regression models were used to estimate the ROI, and cluster-robust bootstrap was used to calculate its confidence interval.Results: For each participant, model-adjusted costs of the intervention were $690 and company savings were $1850 (2011 prices). The ROI was 1.68 (95% confidence interval, -8.85 to 9.47) and was robust in sensitivity analyses.Conclusion: The positive ROI indicates that employers’ investment in an intervention to reduce work–family conflict can enhance their business. Although this was the first study to present a confidence interval for the ROI, results are comparable with the literature.

Additional Information

Journal of Occupational and Environmental Medicine
Language: English
Date: 2015
Work-family conflict, workplace intervention, workplace flexibility, supervisor support, return on investment, financial outcomes, prevention research

Email this document to