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TitleDateCreatorPublication TypeInstitution
Accuracy of reference sources: the example of Balzac.1992Schumacher, Mark FacultyUniversity Libraries, UNCG
Shop Your Way to Service Excellence: Secret Shopping for Academic Libraries2012Crowe, Kathryn FacultyUniversity Libraries, UNCG
Shop Your Way to Service Excellence: Secret Shopping for Academic Libraries2012Bradshaw, A. Kathy FacultyUniversity Libraries, UNCG