Liaison and Functional Team Structure Review Task Force Report, 2017-2018

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Anna R. Craft, Coordinator of Metadata Services (Creator)
Steve Cramer, Business Librarian (Creator)
Kathryn Crowe, Associate Dean for Public Services (Creator)
Karen Stanley Grigg, Science Liaison Librarian (Creator)
Nick McCollister, Reference Desk Manager (Creator)
Jennifer Motszko, Manuscripts Archivist Librarian (Creator)
Institution
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: The Liaison Team Structure Review Task Force was convened in the 2017 fall semester, with the purpose of examining the liaison functional and subject team structure implemented in 2013-14 to determine how well it is functioning and what changes should be made in response to evolving needs and University Libraries’ strategic priorities. The task force reviewed identified weaknesses and challenges, including the disconnect between evolving liaison roles and the lack of opportunities for discussion and training regarding those evolving roles, the perceived excessive focus on collections and reference desk staffing, the lack of a central liaison coordinator, and workload issues related to collections work. New liaison opportunities were surfaced through a survey and through discussions with liaison team members. These included: support for online classes, teaching and co-teaching opportunities,community outreach, growth in Zotero support and needs, grants, accessibility services, Open Educational Resources, GIS, scholarly communications, identification of learning materials, and embedded librarianship.

Additional Information

Publication
Language: English
Date: 2018
Keywords
academic libraries, liaison roles, liaison team structure, reference, outreach, instruction, UNC Greensboro University Libraries

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