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Title	Date	Creator	Publication Type	Institution
Capability, Quality and Performance of Offshore IS Vendors: A Theoretical Framework and Empi...	2010	Palvia, Prashant	Faculty	Information Systems and Supply Chain Management, UNCG
Capability, Quality and Performance of Offshore IS Vendors: A Theoretical Framework and Empi...	2010	King, Ruth C.	Faculty	Information Systems and Operations Management, UNCG
Service operations in DMV (division of motor vehicles) offices of the USA - a comparative st...	2018	Amoako-Gyampah, Kwasi	Faculty	Information Systems and Supply Chain Management, UNCG
U.S. Healthcare Provider Capabilities and Performance: the Mediating Roles of Service Innova...	2020	Palvia, Prashant	Faculty	Information Systems and Supply Chain Management, UNCG
US and Chinese perceptions of simulated US courtesy	2016	Canziani, Bonnie M.	Faculty	Marketing, Entrepreneurship, Hospitality & Tourism, UNCG