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Prashant Palvia

Dr. Prashant Palvia is Joe Rosenthal Excellence Professor and Director of the McDowell Research Center in the Bryan School of Business & Economics at the University of North Carolina at Greensboro (UNCG). Dr. Palvia served as Department Head from 2000 to 2004 and Information Systems Ph.D. Director from 2003 to 2008. Prior to 27 years in academics, he had 9 years of industry experience. He received his Ph.D., MBA and MS from the University of Minnesota and BS from the University of Delhi, India. Fourteen students have received their Ph.D. under his guidance. Prof. Palvia received UNCG’s senior research excellence award in 2005. He has worked extensively in the field of Global Information Technology Management (GITM) and chairs the annual GITMA world conference, the next one being in Las Vegas, Nevada, USA in June 2011 (http://www.gitma.org). He also chaired the EMR Implementation conference at UNCG in May 2010. Professor Palvia is the Editor-in-Chief of the Journal of Global Information Technology Management (JGITM), and is on editorial board of several journals. His research interests include global information technology management, healthcare IT, virtual teams, open source software, electronic commerce, media choice theory, and trust in exchange relationships. He has published 89 articles in journals such as the MIS Quarterly, Decision Sciences, Communications of the ACM, Communications of the AIS, Information & Management, Decision Support Systems, and ACM Transactions on Database Systems, and 165 conference articles. He has co-edited four books on Global Information Technology Management; the last one was published in May 2007.

There are 58 included publications by Prashant Palvia :

TitleDateViewsBrief Description
Approximating Block Accesses in Random Files: The Case of Blocking Factors Lower than One 1991 290 Expressions available in the current literature to estimate the number of blocks accessed in a random file fail to work when the blocking factor is lower than one. A new expression is developed in this article to estimate the number of blocks accesse...
B2C Internet Commerce: A Tale of Two Nations 2002 292 Much of the empirical information on E-Commerce activity is based on the U.S. and other developed nations. This study extends our knowledge by conducting a comparative investigation of B2C Internet shopping in the U.S. and Thailand. A unique featur...
Batched Searching in Database Organizations 1988 218 Savings in the number of page accesses due to batching on sequential, tree-structured, and random files are well known and have been reported in the literature. This paper asserts that substantial savings can also be obtained in database organization...
Building a Model of Technology Preference: The Case of Channel Choices 2011 165 Intention theories, such as the Theory of Reasoned Action, the Theory of Planned Behavior, and the Technology Acceptance Model (TAM), have been widely adopted to explain information system usage. These theories, however, do not explicitly consider th...
Capability, Quality and Performance of Offshore IS Vendors: A Theoretical Framework and Empirical Investigation. 2010 143 Information systems (IS) offshoring has become a widespread practice and a strategic sourcing choice for many firms. While much has been written by researchers about the factors that lead to successful offshoring arrangements from the client's viewpo...
Chinese institutions and standardization: The case of government support to domestic third generation cellular standard 2011 395 There are unique and distinct institutional processes associated with the Chinese government's support of the domestically developed third generation (3G) cellular standard, TD-SCDMA. After postponing several times, China awarded three third generati...
The complexity of richness: Media, message, and communication outcomes 2008 1764 Dynamic web-based multimedia communication has been increasingly used in organizations, necessitating a better understanding of how it affects their outcomes. We investigated factor structures and relationships involving media and information richnes...
Contextual Constraints in Media Choice: Beyond Information Richness 2011 389 In today's dynamic environment, managers and organizations are faced with varied choices in communicating information for enhanced decision making. In business, the selection of the appropriate media needs to be efficient and effective for decision m...
Determinants of computing in very small businesses 1994 1238 This article focuses on computing in very small businesses (VSB). We have defined a business to be very small if it has less than 50 employees. They have been ignored in the mainstream MIS literature. However, given that small businesses constitute a...
Developing and Validating an Instrument for Measuring User-Perceived Web Quality 2002 815 Many of the instruments to measure information and system quality were developed in the context of mainframe and PC-based technologies of yesteryears. With the proliferation of the Internet and World Wide Web applications, users are increasingly inte...
Developing a model of the global and strategic impact of information technology 1997 668 In today's intensely competitive world, many firms have developed applications of information technology (IT) that provide a significant global competitive advantage. Most evidence of such IT use is anecdotal; the global competitive impact of IT has ...
A dialectic view of information systems outsourcing: Pros and cons 1995 2676 In recent years, information systems (IS) outsourcing is increasing in business organizations as a way to govern their IS operations. Burgeoning IS costs, lack of IS organization's responsiveness to users, and a renewed emphasis on return on IS inves...
EDI in Strategic Supply Chain: Impact on Customer Service 2001 1896 Many inter-organizational systems are increasingly using electronic data interchange (EDI) to support the strategic supply chain by way of delivering and processing business documents. In a vendor–customer relationship, EDI can provide many benefits ...
Editorial Preface The World IT Project: A Program on International Research and Call for Participation 2013 6 Much of the research in information systems and information technology (IS/IT) has been dominated by a U.S-centric or a Western-centric view. Research paradigms and models developed for the U.S. and Western Europe are just that; they are applicable p...
The Effect of Buffer Size on Pages Accessed in Random Files 1988 222 Prior works, for estimating the number of pages (blocks) accessed from secondary memory to retrieve a certain number of records for a query, have ignored the effect of main memory buffer size. While this may not cause any adverse impact for special c...
The Effectiveness of Using Computers for Software Training: An Exploratory Study 2007 473 Both academic institutions and corporations have invested huge amounts of resources in computer-based training and education. The evidence in support of the effectiveness of computers and instructional technology in the classroom is mixed at best. ...
An Empirical Evaluation of System Development Methodologies 1990 1463 Many methodologies and techniques may be used in the development of information systems. Two widely used methodologies are: system development life cycle, and proto-typing. In this article, we have extensively evaluated the two methodologies based on...
ERP Implementation Issues in Advanced and Developing Countries 2001 7257 There is an increasing need to implement a total business solution which supports major functionalities of a business. Enterprise resource planning (ERP) software is designed to meet this need, and has been widely adopted by organizations in develope...
Examination of Infomediary Roles in B2C E-Commerce 2007 750 This article provides a parsimonious research model that assists in the study of infomediary roles in B2C E-Commerce, their level of integration and sophistication, and their impact on infomediary performance and customers’ satisfaction. After an e...
An Examination of the IT Satisfaction of Small-Business Users 1999 972 Although there are many articles in the NIS literature which address small-business computing, in effect the organizations represented in these studies are, in many ways, similar to medium- and large-sized organizations. In this article, we focus on ...
Exploring the effects of direct experience on IT use: An organizational field study 2008 453 Empirical studies have investigated the effect of attitude and behavior on IT acceptance in organizations but yielded ambiguous results. Possibly they have not effectively accounted for the moderating effects of experience gained through direct inter...
Expressions for Batched Searching of Sequential and Hierarchical Files 1985 522 Batching yields significant savings in access costs in sequential, tree-structured, and random files. A direct and simple expression is developed for computing the average number of records/pages accessed to satisfy a batched query of a sequential fi...
Factors Affecting the Success of Open Source Software 2012 1182 With the rapid rise in the use of Open Source Software (OSS) in all types of applications, it is important to know which factors can lead to OSS success. OSS projects evolve and transform over time; therefore success must be examined longitudinally o...
The Feasibility Study in Information Systems: an Analysis of Criteria and Contents 1988 18547 The feasibility study has been prescribed and described as an important step in information system development. Yet there has been little research on issues pertaining to its con-tents and criteria. This paper addresses these issues and reports resea...
A field examination of system life cycle techniques and methodologies 1993 1010 There is a myriad of system development methodologies, techniques, and tools that have been developed ever since businesses started using computers for information processing. However, there is no real consensus on the aptness or applicability of the...
A Framework for the Impact of IT on Organizational Performance 2011 384 Purpose – Despite the constant stream of research investigating information technology (IT) business value, IT capabilities, and competitive advantage, researchers are calling for a more coherent understanding of the firm-level impacts of IT, and how...
Global Information Architectures: Alternatives and Tradeoffs 1993 355 The alignment of information architectures with business strategies is important for organizations in order to achieve global pre-eminence. Past architectures have been limited in that they consider only technical and computer-based aspects of inform...
Global Information Technology: A Meta Analysis of Key Issues 2002 466 Recently, there has been an increasing number of studies and articles that have identified and ranked global information technology (IT) issues in various parts of the world. The objective of this article is to aggregate the results of these studies ...
Heuristic Optimization of Physical Data Bases: Using a Generic and Abstract Design Model 1988 1048 Designing efficient physical data bases is a complex activity, involving the consideration of a large number of factors. Mathematical programming-based optimization models for physical design make many simplifying assumptions; thus, their applicabili...
Improving Open Source Software Maintenance 2010 207 Maintenance is inevitable for almost any software. Software maintenance is required to fix bugs, to add new features, to improve performance, and/or to adapt to a changed environment. In this article, we examine change in cognitive complexity and ...
Information requirements of a global EIS: An exploratory macro assessment 1996 485 Rapid changes in the world economy and politics have accelerated the drive of businesses into international expansion. Information technology (IT) has made an important contribution in both the facilitation and the driving of a global business. As a ...
Information Systems Education and Research: Are We Leaders or Laggards 1997 540 Every discipline should periodically indulge in self-introspection to assess its value to the various stakeholders. In this writing, I exhort the MIS academic community to examine the value of the education and research that it provides to its variou...
Information Systems Management Issues: Reporting and Relevance 1999 472 Reports of key information systems issues have been published over the last two decades in many journals. Leading IS journals (e.g., MIS Quarterly, Information & Management, among others) have published key IS management issue reports every three or ...
Information Technology Adoption Behavior Life Cycle: Toward a Technology Continuance Theory (TCT). 2009 981 For over a decade, researchers have devoted much effort to construct theoretical models, such as the Technology Acceptance Model (TAM) and the Expectation Confirmation Model (ECM) for explaining and predicting user behavior in IS acceptance and conti...
Information technology issues in healthcare: Hospital CEO and CIO perspectives. 2012 860 Healthcare Information Technology (HIT) is widely regarded as a key to improving the quality of healthcare in the United States and potentially reducing its cost. Yet, its implementation is a continuous challenge for the healthcare industry. In thi...
An Interactive DSS Tool for Physical Database Design 1991 414 The design of efficient physical databases is a complex activity involving the consideration of a large number of factors. Because of the complexity, mathematical programming approaches seeking to optimize the physical database have to make many simp...
Key Data Management Issues in a Global Executive Information System 2001 1060 Information technology plays a significant role in a global organization. Senior executives of these organizations need constant and timely access to global information for making decisions. This information originates in different places worldwide f...
Key Information Systems Issues: An Analysis of MIS Publications 1996 1113 Reports of key MIS issues based on the perceptions of senior IS executives appear periodically in the MIS literature. In this article, we provide another perspective on key MIS issues by examining published MIS articles. A content analysis of MIS art...
Measuring the Impact of Global Information Technology Applications 2005 1377 The objective of this study is to develop a means of assessing the impact of global information technology applications. Building on the prior work of Pal via (1997), Sethi and King (1994) and Mahmood and Soon (1991) a multi-factor global IT impact m...
Mobile Commerce Adoption in China and the United States: A Cross-Cultural Study 2009 1702 Mobile communication technologies have penetrated consumer markets throughout the world. Mobile commerce is likely to make a strong influence on business activities, consumer behavior, as well as national and global markets. Thus the identificati...
A Model and Instrument for Measuring Small Business User Satisfaction with Information Technology 1996 1675 Measurement of the value of computing in very small businesses has been largely ignored in the MIS literature. This article develops a comprehensive model for examining the satisfaction of small business users with information technology (SBUSIT). It...
Models and Requirements for Using Strategic Information Systems in Developing Nations 1990 1661 Strategic information systems (SIS) are a reality in the United States and other advanced nations. They are being developed and used in many organizations to provide them with a competitive advantage. We contend that such systems would have significa...
Objectivity in MIS Research 1995 254 I wish to bring up two issues that seem to hamper objectivity in MIS research. I will call them "Strike it when it is hot" issue and "Elephant and the blind men" issue.
On the Computability of Agent-Based Workflows 2006 259 Workflow research is commonly concerned with optimization, modeling, and dependency. In this research, we however address a more fundamental issue. By modeling humans and machines as agents and making use of a theoretical computer and statecharts, we...
On end-user computing productivity Results of controlled experiments 1991 424 Two important classes of end-users are: command level users, and end-user programmers. For each of these classes, controlled experiments have been conducted to measure their productivity. For command level users working with databases, our results in...
The ORION Project: Staged Business Process Reengineering at FedEx 1996 2419 Technical innovation, process reengineering, and organizational adaptation of the ORION project are described.
A Profile of Information Systems Research Published in Information & Management 2007 1486 Information & Management (I&M) has been consistently regarded as one of the top academic journals in information systems (IS). In a spirit of introspection, this article profiles research published in I&M: we identified the most productive authors an...
Reexamining Technology Acceptance in Online Task Behaviors 2006 825 With rapid advances in information technology, information systems and software have become more versatile and multifunctional. However, users may have varying degrees of preferences to different functions and tasks that can be accomplished using a s...
Research Issues in Global Information Technology Management 1998 1913 Information technology (IT) is rapidly becoming an essential requirement for the conduct of international business. In many cases, IT is a driving force as evinced by its role in business expansion and competitive advantage in worldwide markets. Anec...
The role of trust in e-commerce relational exchange: A unified model 2009 5029 Recently, studies of B2C e-commerce have used intention theory to understand the role of trust of Internet transactions but most have investigated only a component of e-commerce (e.g., initial adoption or continuance) and neglected the role of good r...
The Roles of Habit and Web Site Quality in E-Commerce 2006 2452 Previous research has primarily examined consumers’ perceived usefulness of web sites and trust in the web retailer as two major predictors of web site use and e-commerce adoption. While the consumers’ repeated behavior in the past (i.e., habit) may ...
Sensitivity of the Physical Database Design to Changes in Underlying Factors 1988 779 Several articles have reported on the optimization of the complete physical database design or significant parts of it. However, few results are available on the sensitivity of the physical database design to change in underlying factors that influen...
The Social Influence Model of Technology Adoption 2010 3573 Human innovation, in combination with the internet, networking, and communications technologies have produced a new platform for social and business networking, formation of community, and communication. This emerging phenomenon is generally known as...
Strategies for global information systems development 2004 2964 Developing global information systems is a formidable task. Multinational companies operate in regions that are thousands of miles, many time zones, and many cultures away from headquarters. Organizing the activities and aligning the tasks and mindse...
Testing an Extended Model of IT Acceptance in the Chinese Cultural Context 2006 1470 Research on technology acceptance and diffusion is critical, providing insights into how organizations can manage the adoption and use of information technology. With globalization, it is important to understand IT adoption in other cultures. The pri...
Timing Strategies for Feasibility Studies in Information Systems Development 1990 4312 The feasibility study has been prescribed and described as an important step in information system development. One of the key issues pertaining to the feasibility study is. its time of preparation and presentation during the system development life ...
Trust in E-Commerce. 2005 692 Web-based businesses succeed by cultivating consumers’ trust, starting with their beliefs, attitudes, intentions, and willingness to perform transactions at Web sites and with the organizations behind them.
Understanding the Adoption of Web-Enabled Transaction Processing By Small Businesses 2007 789 The promise of the Internet and e-commerce has led to the increasing use of the web for transaction processing. Many organizations have adopted web-enabled transaction processing for applications such as processing payments online, selling products o...