Personality, job performance, and job satisfaction in non-profit organizations
- WCU Author/Contributor (non-WCU co-authors, if there are any, appear on document)
- Whittney Breanne Campbell-Bridges (Creator)
- Institution
- Western Carolina University (WCU )
- Web Site: http://library.wcu.edu/
- Advisor
- David McCord
Abstract: Formal assessment of personality characteristics is common in many
organizational settings, for reasons such as personnel selection, personnel training,
determining leadership styles and team building. This study documents the use of
personality assessment in non-profit organizations and examines the associations between
personality and job outcomes among directors of non-profit organizations. Personality
traits are associated with many job-related variables, including job satisfaction and job
performance. Clearly, the relevance of personality traits to these job-related
characteristics is highly dependent on the type of job and type of organization.
This paper will also discuss the limitations and problems with the Myers-Briggs
Type Indicator (MBTI). Even though the MBTI is popular in many organizational
settings, it is a flawed instrument for measuring personality. Modern personality
psychologists agree that the instrument relies on an outdated theory of personality. A
better conceptual schema is the five-factor model of personality (FFM), an empirically
verified, theoretically sound framework that is in concordance among personality
psychologists as the best measure of personality.
The public sector has favored the MBTI (Coe, 1992), but the recent paper by
Cooper, Knotts, Johnson, and McCord (in press) argues for the effectiveness of the FFM in this domain. Virtually no literature exists at present with regard to the use of
personality assessment within the domain of non-profit and volunteer organizations. The
purpose of the current project is to examine the usefulness of FFM-based personality
measurement to predict job performance and job satisfaction in the non-profit sector and
to compare the FFM to the MBTI in this regard.
Personality, job performance, and job satisfaction in non-profit organizations
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Created on 4/1/2013
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Additional Information
- Publication
- Thesis
- Language: English
- Date: 2013
- Subjects
- Nonprofit organizations -- United States -- Employees -- Psychological aspects -- Case studies
- Personality assessment -- United States -- Case studies
- Myers-Briggs Type Indicator -- Evaluation
- Big Five model -- Evaluation