Psychiatric Treatment Team: A Structured Approach

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Heather E. Strange (Creator)
Institution
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/
Advisor
Angela Kabbe

Abstract: Psychiatric treatment team meetings are a required element of care on inpatient behavioral health units; however, they can be a disorganized waste of time and energy that creates frustration among team members. The purpose of this project was to improve the quality of the current psychiatric treatment team process on a 51-bed inpatient behavioral health unit by replacing it with one that is evidence-based, and patient centered. The main objective was to improve team member satisfaction by making it more efficient and effective for all involved. The intervention involved implementation of role-based templates and initiation of strong meeting facilitation. Pre- and post- intervention surveys were conducted among a sample of treatment team members who had experienced both old and new formats to determine team member satisfaction, perception of meeting efficiency, and helpfulness to patients. Additionally, observations were conducted to count delays and reports were analyzed to determine effects on patient length of stay and recidivism. There were statistically significant improvements in team member satisfaction and perceptions of efficiency. While there were also improvements in perceptions of helpfulness to patients, length of stay, and recidivism, they did not prove to be statistically significant. Treatment team members are more satisfied when meetings are efficient. Leadership involvement and meeting facilitation are important to ensure meeting efficiency. Patients may benefit when their care team is engaged in treatment planning. Using this evidence-based treatment team meeting format provided a method to improve the overall meeting experience while minimizing waste.

Additional Information

Publication
Dissertation
Language: English
Date: 2022
Keywords
treatment team meeting, behavioral health

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