Teaching diverse student populations online: Training, design, accessibility [slides]

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Jenny Dale, Information Literacy Coordinator and Associate Professor (Creator)
Sam Harlow, Online Learning Librarian (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: [Slides from a presentation given October 22, 2021 at the North Carolina Library Association Biennial Conference, online.] Like most academic institutions, our mid-sized public university faced significant challenges with the sudden shift to remote instruction in March 2020. As a minority-serving institution with increasing low-income student enrollment and steady rural student enrollment, our university faced particular challenges related to access. As the campus prepared to offer a mix of instructional delivery methods in Fall 2020, the University Libraries made the decision to offer only online instruction as a measure to reduce physical traffic in the libraries and to keep students, faculty, and staff as safe as possible from a public health standpoint. In this presentation, an information literacy coordinator and an online learning librarian will discuss this shift to providing 100% online library instruction for Fall 2020 and Spring 2021. We approached this shift with the goals of empowering and supporting our students as well as our colleagues. We will describe the support we provided as we trained and prepared librarians and archivists to handle this shift, why we encouraged the use of backward design and Universal Design for Learning in both synchronous and asynchronous instruction, and how we worked to make all of our online teaching equitable and inclusive. We will share the strategies we used, the challenges we faced, and the lessons we learned providing 100% online library instruction for our diverse student population.

Additional Information

Language: English
Date: 2021
online instruction, accessibility, instructional design, library instruction, inclusive learning

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