Assessing demographics and needs of online students before and during the COVID-19 pandemic: Lessons from academic libraries

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Sam Harlow, Online Learning Librarian (Creator)
Institution
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: Students are integral to all universities, and online students have long been a growing and important population within higher education. Understanding the shifts of demographics and needs of online students through a global pandemic is crucial for university administrators, instructors, and librarians. For this analysis, a librarian at a mid-sized, public university performed a mixed-method study with interviews and surveys to virtual students about their academic needs before and during the COVID-19 pandemic. This study found that online students continue to want versatile and diverse library tools and resources to advance their academic success to face world challenges.

Additional Information

Publication
Journal of Library & Information Services in Distance Learning, https://doi.org/10.1080/1533290X.2022.2056279
Language: English
Date: 2022
Keywords
online learning, online students, assessment, interviews, survey, student support, student success

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