Motivational configurations of cultural intelligence, social integration, and performance in global virtual teams

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Vasyl Taras, Associate Professor (Creator)
Institution
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: Global virtual teams (GVTs), electronically connected workgroups of geographically dispersed team members in multinational settings, may suffer from less social integration. However, they may also benefit from an increased ability to process information due to a richer portfolio of ideas and problem-solving approaches that the team’s diversity provides. We propose that the cultural intelligence (CQ) of team members contributes positively to social integration in GVTs and improves performance. Using data from 263 GVTs, we utilized both structural equation modeling and necessary condition analyses to explore the associations between motivational CQ and a team’s social integration and performance. The results identified the must-have (bottlenecks) and should-have (drivers) levels of motivational CQ among team members in GVTs. We contribute to the CQ and GVT literature by linking variation in the team’s CQ levels (team average, lowest, highest, and leader CQ) to its social integration and performance.

Additional Information

Publication
Journal of Business Research, 129, 351-367. https://doi.org/10.1016/j.jbusres.2021.03.012
Language: English
Date: 2021
Keywords
motivational cultural intelligence, social integration, team performance, Global virtual teams, PLS-SEM, necessary condition analysis

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