Service-Based Leadership - The Foundation of Successful Club Operations
- NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
- Ed Rehkopf, Donor to Hospitality and Tourism Administration (Creator)
- Institution
- North Carolina Central University (NCCU )
- Web Site: www.nccu.edu/academics/library/
Abstract: requirement to successful club operations. While there are many styles of leadership suited toany industry or endeavor, experience over many years in the service business makes it clearthat a service-based approach to leadership works best in the club industry. Service-Based Leadership differs from other leadership styles in its focus on serving the needs of employees to provide them with the proper tools, training, resources, engagement, motivation, and empowerment to serve the club’s members.
Service-Based Leadership - The Foundation of Successful Club Operations
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Created on 12/19/2022
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Additional Information
- Publication
- Language: English
- Date: 2021
- Keywords
- operating, performance, club, club operations, training, customer service
leadership, management, modules, operating, performance, club, club operations, training, customer service, programs, service, services