Service-Based Leadership - Knowing and Serving Your Constituencies
- NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
- Ed Rehkopf, Donor to Hospitality and Tourism Administration (Creator)
- Institution
- North Carolina Central University (NCCU )
- Web Site: www.nccu.edu/academics/library/
Abstract: Before you can effectively exercise your leadership skills, you must clearly recognize yourvarious constituencies – those groups who depend on you and for whom you must provide leadership and service. For most private club leadership positions this is clear cut; there are members, employees, and a boss. However, for some positions there may be other groups who rely upon your exercise of leadership, such as membership influencers, committee chairs, and sometimes community leaders. So, for every leadership position, one must identify the constituencies served.
Service-Based Leadership - Knowing and Serving Your Constituencies
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Created on 12/19/2022
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Additional Information
- Publication
- Language: English
- Date: 2021
- Keywords
- leadership, management, modules, operating, performance, club, club operations, training, customer service, programs, service, services