Service the Ritz Carlton Way

NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
Ed Rehkopf, Donor to Hospitality and Tourism Administration (Creator)
Institution
North Carolina Central University (NCCU )
Web Site: www.nccu.edu/academics/library/

Abstract: The Ritz Carlton Hotel Company is a management company that operates properties worldwide for the Marriott hotel chain. They serve the international luxury market and are celebrated for their high service levels and attention to detail.

Additional Information

Publication
Language: English
Date: 2021
Keywords
leadership, management, modules, operating, performance, club, club operations, training, customer service, programs, service, services

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