Organizational Values and Culture of Service

NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
Ed Rehkopf, Donor to Hospitality and Tourism Administration (Creator)
North Carolina Central University (NCCU )
Web Site:

Abstract: Club Values:The following values are at the heart of all we do as individuals working for our members,guests, and co-workers. These values must become second nature to all – from the generalmanager who leads the club, to the managers and supervisors who direct the day-to-dayoperations, to the most recently hired new employee. As you read through our values consider the many ways that you might use to reinforce them to your subordinate managers and line employees. Also, recognize how your actions and exampleas you go about your daily duties can either contribute to or hinder a better understanding ofthese values.

Additional Information

Language: English
Date: 2021

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