Club Benchmarking Resources
- NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
- Ed Rehkopf, Donor to Hospitality and Tourism Administration (Creator)
- Institution
- North Carolina Central University (NCCU )
- Web Site: www.nccu.edu/academics/library/
Abstract: Benchmarking, the act of measuring and analyzing operating performance, seeks to understand the patterns underlying a club’s operation. This handbook attempts to provide the rationale for and information on how you can establish an in-depth program of benchmarking in all areas of your club. This is a proven program that has been used in a number of club operations; and it works! Recognizing, though, that every operation is different, it allows you to customize the benchmarking spreadsheets to meet the unique needs of your club.
Club Benchmarking Resources
PDF (Portable Document Format)
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Created on 7/19/2022
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Additional Information
- Publication
- Language: English
- Date: 2011
- Keywords
- benchmarking, operating, performance, club, club operations