The Value Creation Cycle: Moving Towards a Framework for Knowledge Management Implementation

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Nikhil Mehta, Assistant Professor (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site:

Abstract: Researchers have emphasized on the need for advances in knowledge management (KM) research to better understand how organizations accrue benefits from their knowledge resources. Thus, an integrated approach, rooted in the theoretical streams of knowledge-based view, KM and institutional theory, is proposed to explain how a successful KM program creates value. The approach discusses four organizational capabilities that firms need to develop simultaneously to create KM-enabled value, and identifies possible organizational actions to develop these capabilities. Various feedback and feed-forward processes, originating inside as well as outside the firm, integrate these capabilities into a KM-enabled value creation cycle (VCC). Key propositions were developed, and were examined with the help of three case studies.

Additional Information

Knowledge Management Research and Practice, 5(2), 126-135
Language: English
Date: 2007
KM theory, capabilities, KM value creation, knowledge-based view

Email this document to