Using Evidence for Library Space Planning.

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Michael Crumpton, Dean (Creator)
Kathryn Crowe, Associate Dean for Public Services (Contributor)
The University of North Carolina at Greensboro (UNCG )
Web Site:

Abstract: Faced with expanding collections and a rise in student population, Jackson Library, the main library of the University Libraries at The University of North Carolina at Greensboro, made the decision to hire a space consultant in order to repurpose existing library space in front of an addition still 7- 10 years away. In order to provide information useful to this project for both the consultant hired and decision- making administrators, the library developed a program and conducted an assessment of space usage. The three-part assessment program included surveys, observation studies and focus group discussions that generated evidence and data useful to influence the work of the space consultant. In addition, the assessment information gathered provided library administration with a list of service enhancements that could be implemented immediately without a large capital outlay. The final recommendations that came from the space consultant’s work is supported by evidence gained from the library’s assessment activities as well as feedback and suggestions from library faculty and staff. This process also became a first step in the development of an ongoing culture of assessment activities to improve library services and promote the learning value of the libraries as a place.

Additional Information

Proceedings of the 2008 Library Assessment Conference: Building effective, sustainable, practical assessment, August 4-7, 2008, Seattle, Wash., 51-64
Language: English
Date: 2009
Space consultant, Assessment

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