Hospitality Russian style: Nine communication challenges
- UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
- Dianne H.B. Welsh, Distinguished Professor of Entrepreneurship (Creator)
- Institution
- The University of North Carolina at Greensboro (UNCG )
- Web Site: http://library.uncg.edu/
Abstract: The former Soviet Union remains an attractive investment alternative for Western managers. However, the flow of Western investments may be impeded by the problems of intercultural communication which may result in misunderstanding and costly inefficiencies. Nine intercultural considerations are discussed. These areas include negotiations, communication channels, group dynamics, education, language, barriers, new ideas, training, culture and misinterpretation. Western manager must make allowances for the fact that Western concepts of management are just being introduced in the former USSR.
Hospitality Russian style: Nine communication challenges
PDF (Portable Document Format)
54 KB
Created on 1/1/1992
Views: 7906
Additional Information
- Publication
- Cornell Hotel and Restaurant Administration Quarterly, 33(6), 64-72
- Language: English
- Date: 1992
- Keywords
- Russia, Managerial Style