Hospitality Russian style: Nine communication challenges

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Dianne H.B. Welsh, Distinguished Professor of Entrepreneurship (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site:

Abstract: The former Soviet Union remains an attractive investment alternative for Western managers. However, the flow of Western investments may be impeded by the problems of intercultural communication which may result in misunderstanding and costly inefficiencies. Nine intercultural considerations are discussed. These areas include negotiations, communication channels, group dynamics, education, language, barriers, new ideas, training, culture and misinterpretation. Western manager must make allowances for the fact that Western concepts of management are just being introduced in the former USSR.

Additional Information

Cornell Hotel and Restaurant Administration Quarterly, 33(6), 64-72
Language: English
Date: 1992
Russia, Managerial Style

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