Dianne H.B. Welsh

DIANNE H.B. WELSH is the Hayes Distinguished Professor of Entrepreneurship and Founding Director of the Entrepreneurship Programs at The University of North Carolina Greensboro, including the North Carolina Entrepreneurship Center and the Entrepreneurship Cross-Disciplinary Program. She has previously founded two entrepreneurship programs and centers and has held three endowed professorships. She was honored with the Senior Teaching Award for the University of North Carolina Greensboro in 2015 and was the December Commencement Speaker. Dianne is a recognized scholar in family business, international entrepreneurship, women-owned businesses and franchising and has seven books and over 150 publications. She has three new books, Creative Cross-Disciplinary Entrepreneurship, published by Palgrave-Macmillan, Global Entrepreneurship (2nd edition), and Case Studies in Global Entrepreneurship, published by Kendall-Hunt. She served as the 2015 Chair for the Technology and Innovation Management Division of the Academy of Management with 2,700 members and has served as President of the U.S. Association for Small Business & Entrepreneurship and the Small Business Institute. Dianne is a Fellow in the Family Firm Institute and a Certified Family Business Counselor as well as a Fellow in the U.S. Association of Small Business & Entrepreneurship. She served as a Presidential Appointee to the US Air Force Academy and the Defense Advisory Committee for Women in the Services (DACOWITS). She held the Fulbright-Hall Distinguished Chair for Entrepreneurship in Central Europe at WU (Vienna University of Economics and Business) in the spring of 2015.

There are 127 included publications by Dianne H.B. Welsh :

TitleDateViewsBrief Description
Advancing research on creativity in family firms 2020 1269 To survive, firms need to be able to regenerate/renew themselves: creativity is key to firms’ enduring competitiveness (Gong et al., 2009). This is of particular importance for family businesses, where transgenerational continuity is at the core of f...
Application of the Premack Principle of reinforcement to the quality performance of service employees 1992 18711 This study applied Premack's (1959, 1965) model of reinforcement to improving quality performance of service employees. Premack stated that for any pair of activities, the more probable or valued one will reinforce the less probable or less valued on...
The black box: Unraveling family business succession 2007 2734 Using the family business succession, resource-based view of firms, familiness, and organizational clan literature, this article develops a model based on the ability of the family business to use familiness, a specific bundle of attributes deriving ...
Business-family interface and the performance of women entrepreneurs: The moderating effect of economic development 2018 2353 Purpose:The purpose of this paper is to examine the relationships between women entrepreneurs’ firm performance and two dimensions (enrichment and interference) of the business-family interface (BFI) in the moderating context of the level of economic...
Café Americana 2000 1928 This presents the case of employee theft in an entrepreneurial-owned and operated restaurant. It requires the student to analyze the issue of employee theft and termination, while considering the legal, moral and economic implications on a business.
The case of the elegant shoplifter, Shuwaikh, Kuwait 1996 2317 The following case concerns a spare parts shoplifter in a Mercedes Benz retail franchise. The reader must determine the suitable managerial and sales person’s actions, while considering legal implications, security, and cultural and gender issues. Th...
Changing performance among Russian retail workers: Effectively transferring American management techniques 1993 3483 Recent political and social activities in Central and Eastern Europe have created an environment of "transformational change" (Jick, 1992). Jick describes such a magnitude of change as representing a complete abandonment of traditional behaviour, exp...
Claiming a family brand identity: The role of website storytelling 2019 1827 This study focuses on the creation of a family identity as a central communication objective in business storytelling. We contribute to the field of business website marketing by identifying, through textual analysis of US winery website narratives, ...
A Comparison of Retail Franchises, Independent Business, and Purchased Existing Independent Business Startups: Lessons From the Kauffman Firm Survey 2011 16902 Franchising is a major economic powerhouse. Though research has been conducted on franchising from multi-disciplinary viewpoints, no study has compared retail franchises, independent businesses, and purchased existing independent businesses in the st...
A comparison of Russian and American factory quality practices 1994 5861 The shift of the Russian economy toward a market-oriented approach has led to an increasing awareness of Russian product quality problems. To help understand these problems, this article presents the results of a study comparing product quality pract...
Cross-country technology gap in Latin America: Growth accounting and non-parametric approaches 2015 1359 Purpose– The purpose of this paper is to investigate the factors influencing the total factor productivity (TFP) gap between the USA and eight Latin American countries for the period of 1970-2000.Design/methodology/approach– The paper provides an exp...
Cross-cultural management: A personal view 1994 2215 Research is an inquiry into the mind and human spirit that integrates life with learning and evolves in the mind of the reader. Recent events around the world have given new meaning to inquiry because of such dynamic changes. Doors to countries that ...
Can we afford it? Investment decisions of family and nonfamily owners 2010 1681 This study focuses on an issue particularly relevant in these difficult financial times. Can family businesses afford the risk associated with making investments that could generate higher returns? Studies examining financing behavior of family firms...
Decision-making challenges of women entrepreneurs in the family business succession process 2017 1663 The decision-making process concerning succession issues for family businesses is crucial as it affects long term performance and sustainability. However, while succession issues in family business has been extensively studied, the decision-making pr...
Defining Social Entrepreneuership 2009 2390 While social entrepreneurship is growing more popular on college campuses, the field is so diverse and taught by such a wide mix of professors that it's difficult to determine what it is or how it's being taught. Although most people could agree on a...
A descriptive model of managerial effectiveness 1988 19999 This study was designed to help understand what effective managers really do. Unlike previous research on managerial effectiveness, a diverse sample (N = 78) of managers was directly observed in natural settings. These data on managerial activities g...
The determinants of venture creation time: a cross-country perspective 2012 1683 The purpose of this paper is to examine the impact of macro-institutional and macro-non-institutional factors on the new venture creation time across emerging as well as developed economies in Europe using panel data from 2003 to 2006 in 15 emerging ...
Determinants of women entrepreneurs' firm performance in a hostile environment 2018 2476 This study examines the determinants of firm performance for women entrepreneurs in the context of an emerging economy affected by a turbulent political and socio-cultural environment. The study draws from the resource-based and institutional-based v...
Direct selling worldwide: The Mary Kay Cosmetics story 2006 15544 This case is the story of one entrepreneur, Mary Kay Ash, and how she took her company, Mary Kay Cosmetics, international. Her basic guideposts on the human spirit and her belief in the abilities of women, in particular, have made her company‘s succe...
The door swings in and out: The impact of family support and country stability on women entrepreneurs in the Arab world 2021 294 Women-owned businesses represent a significant segment of the contemporary economy upon a global basis. However, women entrepreneurs still experience more obstacles than men depending on cultural context; for example, research on the Arab world conce...
Editorial 2007 1347 This is an editorial for a special issue on international franchising.
Editorial 2007 1211 Introduction from the guest editor Professor Dianne H.B. Welsh
The effect of early internationalization on survival, consistency, and growth of export sales 2010 994 This paper presents the results of a ten year longitudinal analysis of almost 19,000 Polish manufacturing firms engaged in export operations. Export dynamics was measured by the rate of growth, consistency of export sales and survival in internationa...
An empirical analysis of the impact of family moral support on Turkish women entrepreneurs 2016 2266 It is well documented that women entrepreneurs add exponential growth to the economic well-being of countries. The impact of family moral support on Turkish women entrepreneurs’ is examined including major challenges (i.e. personal problems and recog...
Entrepreneurial intentions of young women in the Arab world: Socio-cultural and educational barriers 2017 1682 PurposeFemale entrepreneurship is a growing segment in the context of developing countries and has the potential to become a driving force for economic development. However, research suggests that females are less inclined toward entrepreneurship whe...
An entrepreneurial marketing dilemma: the case of the melted buttons 2017 1478 This case involves an unsatisfied customer, a retail store, and the Better Business Bureau. It is important that all parties, whether the consumer or the manufacturer, know their rights and responsibilities. Incidents such as this frequently occur in...
Entrepreneurship and Small Business in Eastern Europe: Overcoming Challenges, Sustaining Growth 2013 1928 Small business entrepreneurship is an indicator of market competitiveness and minimal risk both market and systemic. This paper analyses the political, economic, and societal conditions in seven emerging European economies including Russia (EEE7) - B...
Entrepreneurship education in higher education institutions as a requirement in building excellence in business: The case of The University of North Carolina at Greensboro 2011 2185 This paper advocates for the role and importance of Entrepreneurship Education (EE) as part of the core curriculum in higher education institutions in order to stimulate XXI Century entrepreneurial mindsets among students. It is focused on how Entrep...
Entrepreneurship education: Process, method, or both? 2016 2448 Transformative changes are happening in Higher Education Institutions worldwide in entrepreneurship education. These changes are conceptual as well as technological due to the upheaval in the global, social, political, and technological environment. ...
The ethical orientation of entrepreneurial Russian managers 2000 4055 Ethics has been a significant concern in the management literature and recent efforts have investigated ethical orientations across culture. However, little, if any, work has looked at ethical orientations among entrepreneurs and managers in the tran...
The ethical orientation of U.S. small business decision makers: A preliminary study 1997 5890 The airwaves are being permeated with heated discussions of family values. Values are being equated, in part, with ethics. Almost every discipline has examined ethics. Indeed, ethical considerations affect all forms of human activity, including busin...
The evolution of social entrepreneurship: What have we learned? 2013 12531 Purpose – If there is one thing that truly characterizes entrepreneurship and especially social entrepreneurship, it is the “engaged scholarship” at their very heart. That is, teaching, outreach/service and research are connected, often tightly. The ...
An examination of international retail franchising in emerging markets 2006 15510 There has been an urgent call from both the franchise industry, as well as the academic community, for research on world franchising markets, specifically in the retail sector. This article is an attempt to summarize the main research that has been c...
An examination of the relationship between the mission of the university, the business school, and the entrepreneurship center: An application of Chandler’s strategy and structure hypothesis 2009 1270 This study examines the mission statements of select colleges and universities in the United States in comparison to the mission statements of entrepreneurship centers at their respective institutions. A mission statement is important because the str...
Examining the relationship between strategic alliances and the performance of small entrepreneurial firms in telecommunications 2022 271 An alliance is an effective strategy for knowledge-intensive businesses in competition. Yet, little is known about how strategic alliances work within small firms in the telecommunications industry, which plays an essential part in the COVID-19 pande...
An exploratory study of influences on retail service quality: A focus on Kuwait and Lebanon 2004 3883 The Middle East is a growing and lucrative marketplace. This exploratory study examines retail service in Kuwait and Lebanon, regions with long histories of trade. Retail service, however, has not been well documented in this region. To our knowledge...
An exploratory study of retail service quality expectations and perceptions among Philippine small/medium enterprises 2005 8636 The Philippines is among the emerging markets in the world. Along with China, the Philippines attracts international enterprises seeking to establish a presence in Asia. This study examines small/medium enterprises (SMEs) management and employee perc...
An exploratory study of SME management in the Middle East 2004 3040 The Middle East is a growing, lucrative marketplace that recently has captured the interest of the world for political as well as economic reasons. This exploratory study examines retail small/medium enterprises (SMEs) management and employee percept...
Family business in the Middle East: An exploratory study of retail management in Kuwait and Lebanon 2006 4491 The Middle East is a growing, lucrative marketplace that has recently captured the interest of the world for political as well as economic reasons due to the War in Iraq, which began in 2003. This exploratory study examines the relationship between r...
Family emotional support in the transformation of women entrepreneurs 2021 42 Women-owned family businesses have proliferated since the fall of communism in formerly Central and Eastern European countries. Unfortunately, we have a limited understanding regarding how women entrepreneurs in this part of the world navigate the ch...
Family enrichment and women entrepreneurial success: the mediating effect of family interference 2019 2675 Managing work and family is a topic of continual interest. Drawing on work-family interface (WFI) literatures, we test a model linking family-to-business enrichment and family-to-business interference, directly and indirectly, to the entrepreneurial ...
Family firms’ professionalization: A resource-based view and institutional theory perspective. 2012 10047 Our article examines the assumption that family firms are an inferior organizational form as compared to non-family firms by analyzing family firms’ professionalization in developed and developing economies. We use institutional theory and resource-b...
Family support and business performance of South African technology entrepreneurs 2022 638 Purpose - Female entrepreneurs play an increasingly recognised role in countries' overall well-being by contributing to job creation, wealth, family income and innovation. This study identifies combinations of family support that enhance business per...
Family versus non-family firm franchisors: Behavioral and performance differences 2020 425 Drawing from resource-based theory, we argue that family firm franchisors behave and perform differently compared to non-family firm franchisors. Our theorizing suggests that compared to a non-family firm franchisor, a family firm franchisor cultivat...
Family- owned Avantor Technology experiences growing pains: Walking the tightrope 2002 2289 This case describes some of the problems that arose when a company in a rapidly growing industry failed to adapt. It emphasizes the unintended downside of promotion from within. The case focuses on the Human Resources Department and the effect a prob...
Franchisee leadership traits v manager leadership traits: An exploratory study comparing hope, leadership, commitment, and service quality delivery 2007 4037 In order to add to the understanding of the role of franchising in entrepreneurship and to help franchise systems improve efficiency, the constructs of organizational leadership, hope, organizational commitment, and service quality perceptions of fra...
Franchisee Use of Bootstrapping: An Exploratory Study of Financing Decisions. 2011 3162 According to the Census Bureau report in 2010, franchising accounts for 10.5% of businesses in the U.S. Despite the economic impact of franchising, little research examines financing decisions by franchisees in the startup phase of their businesses. ...
Franchising in emerging markets 2010 1236 In the U.S., Canada, and parts of Western Europe, retail franchising has reached domestic market saturation, while emerging markets remain relatively untapped. Retail franchises have been established in these markets primarily in the last 15 years th...
From laboratory to market: on the propensity of young inventors to form a new business 2012 2230 Many researchers have studied correlates of business formation. Through the case-based and statistical literature, several broad categories of influence on the entrepreneurial decision to start a new business have been identified. We contribute to th...
From pedagogy to andragogy: Assessing the impact of social entrepreneurship course syllabi on the Millennial learner 2019 408 Although course syllabi serve a variety of important roles in higher education contexts, they are largely overlooked in management education research. We propose that educators can influence the attitudes of learners toward their courses through the ...
Gender and ethnicity in business consulting assistance: public policy implications. 2013 2363 Purpose – The purpose of this paper is to investigate the types of business consulting services most needed by small business owners and entrepreneurs and to examine the role that gender and ethnicity plays in the demand for specialized assistance. ...
Global franchising in emerging and transitioning economies 2002 8975 Franchising has experienced phenomenal growth both in the US and abroad in recent years. Figures vary, but it is estimated that U.S. franchising generates $800 billion worth of business in gross sales and represents 40 percent of the retail trade (Sw...
Going Beyond Research on Goal Setting: A Proposed Role for Organizational Psychological Capital of Family Firms. 2013 3620 Kotlar and De Massis found that membership assortment and the number of organizational members, as well as the imminence of succession, influence goal diversity in family firms. They also showed that goal diversity can be managed and family-centered ...
Graduating college students apply here: Communicating family firm ownership and firm size 2022 363 Attracting business college graduates is a major challenge for the growth and transgenerational success of family firms. Moreover, the institutional context of countries is critical in explaining family firms’ potential advantages and/or disadvantage...
Growing and aging of entrepreneurial firms: Implications for job rotation and joint reward 2018 594 Purpose: The purpose of this paper is to explore whether job rotation strategies and joint reward systems are equally effective in encouraging cross-functional collaboration (CFC) under all organizational contexts, ranging from young and small firms ...
Home grown Middle Eastern franchises: Prospects for the future 2020 1239 This research explores the local factors that drive the competitiveness of Middle Eastern food service franchises in international markets. The literature on franchising is largely concerned with the success and competitiveness of Western franchises ...
Hope among franchise leaders: Why hope has practical relevance to franchising-An exploratory study. 2011 2723 Using a sample of members of the International Franchising Association, we examined the relationship of future hope to a variety of variables of interest in the franchising context. Though future hope was not significantly related to entrepreneurial ...
Hospitality Russian style: Nine communication challenges 1992 7851 The former Soviet Union remains an attractive investment alternative for Western managers. However, the flow of Western investments may be impeded by the problems of intercultural communication which may result in misunderstanding and costly ineffici...
How entrepreneurship influences other disciplines: An examination of learning goals 2019 1635 Entrepreneurship is now a mainstream curriculum in higher education across the globe. On many campuses, entrepreneurship education programs have expanded to include cross-disciplinary courses that contain learning objectives in entrepreneurship and t...
How much do network support and managerial skills impact women’s entrepreneurial success? The Overlooked role of country economic development 2021 489 The success of women-owned businesses with regard to the stages of economic development of countries is under-examined on a global basis. This study explores the relationship between country economic and political contexts and assesses the importance...
The Impact of Foreign Direct Investment (FDI) on Women’s Entrepreneurship 2014 2537 Women entrepreneurs around the world have increasingly contributed to innovation, employment, and wealth creation (Brush & Cooper, 2012; Brush, de Bruin, & Welter, 2009). Studies suggest that foreign direct investment can be an important determinant ...
The impact of franchisor signaling on entrepreneurship in emerging markets 2021 139 This article contributes to the body of knowledge on emerging economy entrepreneurship in terms of franchisor entry and expansion. The study shows that franchisors in Brazil use strategic signaling to attract potential franchisees and expand their ne...
The Impact of Geographic Diversification on Export Performance of Small and Medium-Sized Enterprises (SMEs) 2012 5089 Two alternative diversification strategies—the geographic diversification of export sales and key market concentration—are extensively discussed in management, strategy, entrepreneurship, and economics literature. However, no conclusive evidence curr...
The impact of the international crisis on entrepreneurial intentions on refugees 2021 1895 Purpose: We investigate the entrepreneurial intentions of a population under crisis — namely, recent Syrian refugees in Jordan — and Jordanian citizens to start small businesses during the COVID-19 pandemic. Design/methodology/approach: Using a struc...
The impact of judgment and framing in entrepreneurs' decision making 2019 961 This study investigates entrepreneurs’ judgment and decision-making when faced with decision anomalies in the context of mental accounting and the framing effect. Both contexts can pave the way for the evaluation of entrepreneurs’ judgment and decisi...
Impact of networking and business environment on student leadership style 2019 839 The study explores transformational and transactional leadership styles among 173 university students. The results show that different leadership styles are impacted by students’ backgrounds. Consequently, leadership styles are influenced by either n...
The impact of networks on value co-creation for women-owned businesses 2021 1020 Researchers have called for more attention to the issues surrounding women entrepreneurs and their businesses that impact their success and the value co-creation it brings to stakeholders. This study examines the moderation effect of social networks ...
The importance of the activities of innovation and knowledge in the economy: Welcome to the Journal of Innovation and Knowledge 2016 967 An editorial introduction to the Journal of Innovation and Knowledge.
The Influence of Family Moral Support and Personal Problems on Firm Performance: The Case of Korean Female Entrepreneurs 2014 2723 Less than one-fifth of all entrepreneurs are women in Korea (Xavier et al., 2012). We investigate the determinants of Korean women entrepreneurs’ firm performance. Specifically, we examine the impact of personal problems and family support and their ...
The influence of perceived management skills and perceived gender discrimination in launch decisions by women entrepreneurs 2015 2140 Our study answers the call for a better understanding of female entrepreneurs in Morocco and the role families play in launch decisions. The purpose of this paper is to analyze the influence of perceived management skills and perceived gender discrim...
Influence of stages of economic development on women entrepreneurs’ startups 2016 1632 Women entrepreneurs add to the economic well-being of countries. This study examines whether stages of economic development (SEDs) influence women entrepreneurs similarly across national settings. This study approaches the environments in which women...
Innovation drivers for export performance 2022 558 According to the research-based view of the firm, innovation is a key capability that can foster a sustainable competitive advantage and explain firm heterogeneity in export performance. However, few studies have focused on the effect of innovation o...
International Entrepreneurship & Management Journal (IEMJ) Special Issue: Global Franchising-Editorial 2007 3845 Furthering international research has long been a goal of many international academic organizations and journals. In fact, in the June 2005 issue of the Academy of Management Journal, the editors examine international management articles that have be...
International professional service firms: how do they affect government policy? 2009 3498 Professional services firms (PSFs) engaged in international operations present a unique challenge for governments. They directly and indirectly affect governmental policies and the agencies that enforce these policies through policy development, prob...
Internationalisation of publicly traded family firms: a transaction cost theory perspective and longitudinal analysis 2017 2099 There has been a prominent stream of research investigating internationalisation of organisations. While the importance of transaction costs in the governance decisions of firms has been well established in the literature, transaction cost theory (TC...
The internationalization of franchising systems into industrialized economies 2004 1142 Franchising began in the United States in the 1850s with the Singer Sewing Machine Company. One of the most famous beginning franchisors was Henry Ford, who figured out that the value of franchise systems was to distribute cars quickly to yearning fi...
Japanese Women Entrepreneurs: Implications for Family Firms 2014 4214 Japanese women entrepreneurs and their predominately family-owned firms are a growing economic segment in Japan. The number of entrepreneurs of both genders in Japan is proportionately very small compared to other countries. The purpose of this resea...
Locus of control and entrepreneurship in the Russian Republic 1995 16896 Since Rotter (1954) first introduced his theory of social learning, there has developed an extensive body of research surrounding the central construct of locus of control. Perceived internal locus of control is defined as the personal belief that on...
Managing Russian factory workers: The impact of U.S.-based behavioral and participative techniques 1993 6794 A within-subjects experimental design was used to study the impacts that 3 popular and successful techniques used in US studies had on the performance of workers in the largest textile factory in Russia. The results demonstrate both the potential ben...
A Measure of Hope in Franchise Systems: Assessing Franchisees, Top Executives, and Franchisors. 2007 2018 The current study examines the hope level of franchisees, top level executives, and franchisors to add to our understanding of the construct in improving overall motivation that could improve how franchises are managed. The concept of hope is a psych...
Microenterprise performance and microenterprise zones (MEZO) in China. 2013 3021 Purpose – The purpose of this exploratory study is to examine whether performance of microenterprises located in a microenterprise zone (MEZO) in China is positively related to key management practices, entrepreneurial orientation, marketing capabili...
Microenterprises in Malaysia: a preliminary study of the factors for management success 2014 5411 Microenterprises continue to proliferate in countries around the globe, creating jobs while improving the overall economic outlook of countries. A preliminary study of 151 microenterprises in Malaysia found performance and Entrepreneurial Orientation...
A model of cross campus entrepreneurship and assessment 2014 2667 Entrepreneurship education has revolutionized all aspects of business. Entrepreneurship education has progressed from programs housed only in business schools to cross-disciplinary programs in departments across college and university campuses in the...
NAFTA and franchising: A comparison of the situational factors affecting perceptions of business success in Canada, Mexico, and the United States 1998 5270 Business-format franchising, which includes the product or service, the brand name or trademark, and the operating system developed by a franchisor, has experienced significant growth over the past few decades. International franchising also is growi...
The new generation of Massive Open Online Courses MOOCS) and entrepreneurship education. 2013 4029 Learners all over the world, including rising entrepreneurs, have increased educational opportunities due to the internet’s affordance of connectivity. This study examines the rapid shift and evolution in online education by Massive Open Online Cou...
On the cognitive microfoundations of effectual design: the Situated Function–Behavior–Structure framework 2020 1920 PurposeThe purpose of this article is to extend effectuation theory at the front end by building cognitive foundations for the effectual design process.Design/methodology/approachWe adopt an integrative conceptual approach drawing on design cognition...
Organizational behavior modification goes to Russia: Replicating an experimental analysis across cultures and tasks 1993 6747 This study examined whether organizational behavior modification interventions that produced improvements in performance related behaviors among U.S. workers in a retail sales setting could be replicated among ethnic Russian workers in a textile mill...
Organizational Psychological Capital in Family-owned Franchise Firms and Corporate Social Responsibility 2014 5216 Research has linked Psychological Capital (PsyCap) to employees’ positive attitudes, behaviors, and performance in organizations and is characterized by hope, self-efficacy, resilience, and optimism. Despite the demonstrated effects of PsyCap on empl...
Organizational Psychological Capital of Family Franchise Firms Through the Lens of the Leader–Member Exchange Theory 2014 4543 We explore organizational psychological capital (PsyCap) of family franchise firms by drawing on PsyCap and leader–member exchange (LMX) theories and family business literature. We suggest that unique family firm LMXs characterized by trust, respect,...
Outsourcing in the IT industry: The case of the Philippines 2006 7896 Outsourcing of labor, especially in area of the Information Technology (IT) sector, has grown rapidly in recent years. This article further defines what is meant by outsourcing, and examines the opportunities and challenges for entrepreneurs to outso...
Owens sawmill: A family business facing a social responsibility dilemma 2007 9150 This is a real case involving an SME that produces southern hardwood finished lumber. The family business faces a social responsibility dilemma in terms of displaced workers and limited job opportunities in the surrounding labor market if they purcha...
Perceptions of Entrepreneurship across Generations in Family Offices: A Stewardship Theory Perspective. 2013 7838 Family offices have been in existence for at least two centuries and have substantial impact on the wealth and prosperity of the families behind them. However, despite their practical relevance, family offices remain an under-researched topic in fami...
Quality performance in our world: What fast service should really mean 1990 788 The service-producing industries have experienced problems in quality in the 1980s because of intense competition. The author discusses how these problems have been compounded in the fast food industry and how quality control can lead to success.
Reality check: changes in business students' psychological resources as they move towards graduation 2021 720 This study examines the trajectory of student psychological resources over the course of business education. Business education should equip students with positive psychological resources so that they can succeed. Most business school programs focus ...
Reinforcement of core values: A case study at a medium-sized electronics manufacturing plant 1999 4401 The culture at this company was to recognize that their employees were there most important asset, as stated in their core values, “people are our greatest resource.” The company’s core values also state that enthusiastic and committed people are key...
A resource based view of three forms of businesses in the startup phase: Implications for franchising 2012 3733 The decision to buy a franchise, start a new independent business, or buy an existing business is a critical decision faced by entrepreneurs. This study uses the Resource-Based View (RBV) of organizations to compare franchisees in the startup phase t...
Responding to the needs and Challenges of arts entrepreneurship: An exploratory study of arts entrepreneurship in North Carolina higher education 2014 1367 To address the call for examination of academic and professional approaches to arts entrepreneurship, we summarize the academic arts entrepreneurship programs in the State ofNorth Carolina and conduct a pilot study with data gathered from arts entrep...
Role Conflicts of Family Members in Family Firms 2013 4642 The existence of role conflict among organizational members tends to create tensions inside organizations worldwide. However, in the context of family firms, having a dual role of being a member of a family and a member of the firm can represent inte...
Romania’s ageing population: Entrepreneurship opportunities and challenges 2019 1265 A globally acknowledged growing phenomenon – ageing of the population – translates into an unprecedented reality. In 2015, the number of people aged 50 and over (seniors) reached 1.6 billion worldwide, with projections pointing to 3.2 billion by 2050...
Saudi women entrepreneurs: A growing economic 2013 3386 The purpose of this study is to explore the sources of knowledge and support for Saudi Arabian women entrepreneurs when starting or operating a new venture. The study examines factors relevant to knowledge base, family support, and external support f...
Selling in Spanish and/or English: A study of Hispanic direct sellers 2019 992 Exploring differences within a U.S. sample of Hispanic direct sellers provides insights into the impact of acculturation on satisfaction survey responses. The scope of the study is constrained to sellers who self-identified ethnically as Latino/Hispa...
Small Business Institute (SBI) projects and awards: Career viewpoints of two entrepreneurs now in academia 2022 192 The impact of professional organizations is well known, and in this paper, we focus on the Small Business Institute® (SBI), initially formed out of a federal Small Business Administration (SBA) grant program. Through its evolution, the SBI has remain...
Social Entrepreneurship-innovative solutions' provider to the challenging of an aging population: The case of Romanian retirees 2015 1991 As an emerging field of practice and investigation Social Entrepreneurship (SE) provides many opportunities and challenges. This paper is exploring specific insights of the concept, including its fine borders with two other related terms: social econ...
Social innovation in public sector services 2020 491 This paper proposes a new conceptual model of social innovation in public sector services. The study uses qualitative analysis to understand the contributions of innovation in social development by examining the smart city concept using the example o...
Starbucks International enters Kuwait 1998 14090 This case describes the situation surrounding the entrance of Starbucks International Coffee into the Kuwait marketplace. It requires students to consider relevant small business and entrepreneurship issues in determining an appropriate response. The...
Successfully managing chain-wide change 2016 279 While decades ago innovative organizations were particularly known for their product innovations, nowadays this label is reserved for organizations that are able to adapt to changing landscapes by redesigning their business models. At the turn of the...
Sudanese women entrepreneurs. 2013 4145 The number of female entrepreneurs is growing around the globe. The rate of women’s entrepreneurship in Africa is higher than in any other region of the world but no studies have focused on North Sudan. We investigate female entrepreneurs in North Su...
Sustainability reporting and its implications for family firms 2018 1194 This paper examines sustainability reporting as a global performance metric for the family business concerned with environmental sustainability. Examples of reporting requirements and widely employed reporting frameworks are provided, including consi...
Sustainable strategic management in an emerging market economy: the case of Romanian women entrepreneurs. 2009 4309 For decades the field of strategic management has been dominated by research on developed economies, especially those of USA and Europe. Emerging markets, such as the former Soviet bloc countries, have largely been ignored. These countries have exper...
Sustaining Family Wealth: The Impact of the Family Office on the Family Enterprise 2011 1156 While no one is sure of the precise origins of the family office, many experts agree that the first family offices resulted from large, European land-owning families who had sold their property and liquidated their assets (Hamilton 1997; Rankin 2004;...
Thinking “sustainably”: The role of intentions, cognitions, and emotions in understanding the new domains of entrepreneurship 2011 1336 If we are to better understand what it means to think “sustainably,” the entrepreneurship literature suggests that entrepreneurial cognition offers us two powerful tools. Human cognition operates with two nearly parallel systems for information proce...
Toward a conceptual model of the role of entrepreneurship in the family office 2013 1161 This study explores the development of the family office as an entrepreneurial process.We focus on how multigenerational family ownership groups reinvent themselves to manage and govern a family office beyond its main operating business as if it was ...
Towards a theory of non-family employees’ organizational identification. 2012 2960 Purpose – Since non-family employees form a large portion of employees in many family firms and they play an important role in the transgenerational survival of those firms, the purpose of this paper is to explore how family influence factors affect ...
Training Marriage and Family Therapists as Family Business Advisors: A Supervisory Model 2013 1969 Family business advisors play a crucial role in assisting family businesses on issues surrounding the business, the family, and both. One issue that has not been addressed is the ideal supervision modality while training marriage and family therapist...
Training mom entrepreneurs in Pakistan: a replication model 2022 109 This paper advances the concept of the entrepreneurial mindset for women entrepreneurs in a developing country. This paper conceptualizes entrepreneurial mindset from a female perspective and explores its impact on individual life, family, and commun...
Validation of a measure of social entrepreneurship 2016 2296 We first discuss the notion of social entrepreneurship and how it extends beyond its geopolitical confines. This includes the various definitions of being a social entrepreneur, mission, opportunities and challenges. While the field of social entrepr...
Value Creation and Value Appropriation in Innovation Process in Publicly-Traded Family Firms 2015 5797 Purpose– The purpose of this paper is to examine the generational differences among publicly traded family firms in regards to value creation and value appropriation in the innovation process by drawing upon the knowledge-based view (KBV) and family ...
Website quality for SME wineries: Measurement insights 2016 2612 PurposeThe study aims to offer a general review of website evaluation, with particular application to the winery tourism field. Automated website evaluation is explored as a complementary tool in the evaluation of small and medium enterprise (SME) wi...
What Can Drive Successful Entrepreneurial Firms? An Analysis of the Inc. 500 Companies 2013 1024 Entrepreneurship scholars tend to discuss the merits of using innovation over imitation for the creation of new ventures. We take a step forward to focus our attention on the drivers of successful entrepreneurial firms and use Inc. 500 companies to t...
What do Russian managers really do? An observational study with comparisons to U.S. managers 1993 6840 Recent events have generated considerable interest, but little empirical evidence, in Russian management. This observation study of a sample of managers (N=66) in a large textile factory in Russia used the same definitions, methodology and procedures...
What pedagogical methods impact students’ entrepreneurial propensity? 2015 2758 There is a dearth of research that investigates the effectiveness of different pedagogical methods for teaching entrepreneurship. This paper focuses on three learning design choices: experiential learning, use of teamwork, and focus on quantitative m...
Women entrepreneurs and family firm heterogeneity: Evidence from an emerging economy 2017 1536 Family firms add to the economic and social well-being of countries. While research on heterogeneity of family firms is gaining momentum, it has mostly been gender-neutral. The study fills this gap by examining heterogeneity of family firms owned and...
Women entrepreneurs and work–life interface: The impact of sustainable economies on success 2020 985 The role of sustainable economies in the success of women-owned businesses across countries is under-researched. This study examines how country economic and political contexts are related to processes that occur in the work–life interface of women e...
Women-entrepreneurs: A dynamic force of the small business sector 2006 8375 The field of Entrepreneurship is experiencing worldwide not only a renaissance but a revolution in which women tend to play an important role. Are women entrepreneurs good for the economic development? What is their contribution to a healthier econo...
Women-owned family businesses in Africa: Entrepreneurs changing the face of progress 2016 1434 Women entrepreneurs are a major economic driver in Africa. The rate of women’s entrepreneurship in Africa is higher than any other region of the world. This chapter focuses on women-owned family businesses and their opportunities, challenges, and fut...
Women’s entrepreneurship: A model of business-family interface and performance 2018 1505 Recently, there are renewed calls to develop new models addressing the intricacies of women-owned businesses and the women that head them. A new conceptual model of women’s entrepreneurship that involves relationships between business-family-interfac...
Work-Family Balance and Marketing Capabilities as Determinants of Chinese Women Entrepreneurs' Firm Performance 2017 1871 The authors examine how work-family balance and marketing capabilities are related to Chinese women entrepreneurs' firm performance. Drawing on the family embeddedness perspective, findings show that both factors are positively related to firm perfor...

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TitleDateViewsBrief Description
A descriptive model of managerial effectiveness 1988 19999 This study was designed to help understand what effective managers really do. Unlike previous research on managerial effectiveness, a diverse sample (N = 78) of managers was directly observed in natural settings. These data on managerial activities g...