Creating a User Centered Environment. What DO Our Patrons Want?
- ASU Author/Contributor (non-ASU co-authors, if there are any, appear on document)
- Susan L. Jennings, Asst. Professor & Lead Librarian for Desk Services (Creator)
- Institution
- Appalachian State University (ASU )
- Web Site: https://library.appstate.edu/
Abstract: TLA 2009 Conference Program Abstract: Libraries have often been criticized for making policies that are library-centric. How can we reach out to patrons to provide services and create the policies that they need and not just what we want.
Creating a User Centered Environment. What DO Our Patrons Want?
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Created on 6/1/2009
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Additional Information
- Publication
- Jennings, Susan L. (2009). “Creating a User Centered Environment. What DO Our Patrons Want?” Tennessee Libraries 59, no. 2. Presentation at the Tennessee Library Association Conference. Version of record: http://www.tnla.org/displaycommon.cfm?an=1&subarticlenbr=301
- Language: English
- Date: 2009