Susan L. Jennings
There are 4 included publications by Susan L. Jennings :
|"Be My Friend:" Using Facebook in Libraries
||Facebook is a social software application that allows users to connect with friends and create online communities. Social networking applications like Facebook are powerful tools for libraries to connect with users and deliver services from a distanc...
|Creating a User Centered Environment. What DO Our Patrons Want?
||TLA 2009 Conference Program Abstract: Libraries have often been criticized for making policies that are library-centric. How can we reach out to patrons to provide services and create the policies that they need and not just what we want.
|On the Same Page: A Wiki Redux
||AT the 2007 TLA Conference Susan Jennings demonstrated the use of wikis in library services and shared a dream for her Access Services Wiki. This is the text of the conference demonstration of the real life application of how wikis can be used as bot...
|Traditional Values…Changing Times…
||Written in 1931, Ranganathan's Five Laws are the foundation upon which libraries are built. Are the Five Laws, written so long ago, still relevant? Explore the Five Laws in providing and sustaining high quality public services to library users today....