The relationship between the effectiveness of resident assistants and the variables of assertiveness, empathy, unconditional positive regard, and congruence

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Stanley Steve Maleski (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site:
Marian P. Franklin

Abstract: The purpose of this study was to determine whether the independent variables of assertiveness, empathy, unconditional positive regard, and congruence could be used as predictors of Resident Assistant effectiveness. Resident Assistant effectiveness was determined by mean scores from student raters using the Goodman-Rodgers Rating Scale. The four predictor variables were measured by two self-report instruments that were administered to the Resident Assistants (RAs). The College Self-Expression Scale measured assertiveness and the Barrett-Lennard Relationship Inventory measured empathy, unconditional positive regard, and congruence. The sample of 47 RAs was taken from a population of 64 RAs who had at least one semester of experience as an RA. A total of 217 (34%) student rater responses were used. The Pearson Product-Moment Correlation was used to determine correlations between RA effectiveness and each of the four predictor variables. The results indicated that none of the four predictors had a significant correlation with the dependent variable at the .05 level of significance. Step-wise multiple regression was used to determine any combination of the four predictor variables that would most effectively predict RA effectiveness. Because none of the predictor variables met the required .05 level of significance, a regression equation was not established.

Additional Information

Language: English
Date: 1988
Dormitories $x Staff $x Evaluation
Assertiveness (Psychology)

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