Information technology issues in healthcare: Hospital CEO and CIO perspectives.
- UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
- Timothy Jacks (Creator)
- Kevin B. Lowe, Professor and Department Head (Creator)
- Hamid R. Nemati, Professor (Creator)
- Prashant Palvia, Joe Rosenthal Excellence Professor and Director of the McDowell Research Center for Global IT Management (Creator)
- Institution
- The University of North Carolina at Greensboro (UNCG )
- Web Site: http://library.uncg.edu/
Abstract: Healthcare Information Technology (HIT) is widely regarded as a key to improving the quality of healthcare in the
United States and potentially reducing its cost. Yet, its implementation is a continuous challenge for the healthcare
industry. In this article, we report the results of a survey distributed to CEOs and CIOs at 1400 U.S. hospitals
regarding their perceptions of the key information technology (IT) issues in healthcare. Among the top ten issues,
the implementation of electronic medical records is ranked the highest. Included in the top ten are issues related to:
improving healthcare quality by the use of information technology; change management, privacy, security, and
accuracy of electronic records; and decision support applications. While some differences existed, we found much
similarity between the views of the CEOs and the CIOs with both groups being characterized as conservative and
risk-averse in their entrepreneurial orientation. No major differences were observed between urban and rural
hospitals, or large and small hospitals. Given the heightened interest in healthcare IT, these results have wide
implications for many stakeholders in this burgeoning industry
Information technology issues in healthcare: Hospital CEO and CIO perspectives.
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Additional Information
- Publication
- Language: English
- Date: 2012
- Keywords
- healthcare, key IT issues, Healthcare Information Technology, IT management, EHR/EMR, U.S.
hospitals, CEOs, CIOs