Improving Patient and Family Experience in Level One Post Anesthesia Care Unit

ECU Author/Contributor (non-ECU co-authors, if there are any, appear on document)

Pei-Chun Chen (Creator)

Institution

East Carolina University (ECU )

Web Site: http://www.ecu.edu/lib/

Abstract: Historically speaking, post-anesthesia care units (PACU’s) have been closed off to visitation.\r\nHowever, several studies on the patient experience of care that demonstrates that family\r\nvisitation in PACU not only increases patient and family satisfaction, but also decreases their\r\nanxiety. The purpose of this project was to improve family outcomes by implementing family\r\nvisitation in the PACU, utilizing two new valid survey items in the Consumer Assessment of\r\nHealthcare Providers and Systems Outpatient and Ambulatory Surgery survey (CAHPS OAS).\r\nThis project sought to demonstrate the need to change the focus from health care to optimizing\r\nhealth for patients and their families in the implementation of family visitation in the PACU. The\r\nbasis for the implementation of this intervention rested on the Family-Centered Care model of\r\npractice. Pre-implementation and post-implementation surveys were conducted and collected\r\ninto two different sets of data. The project result is clear that patient and family satisfaction\r\nincreased by implementing family visitations in the PACU.

Additional Information

Publication

Other

Chen, P (2022). Improving Patient and Family Experience in Level One Post Anesthesia Care Unit [ Doctor of Nursing Project Report, East Carolina University College of Nursing]. The Scholarship. \r\n\r\nEnd citation: (Chen, 2022)\r\nNarrative citation: Chen (2022)

Language: English

Date: 2023

Subjects

family visitation, family satisfaction, patient satisfaction, PACU, recovery room, patient-family centered care, family presence

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