Improving Nurse Responsiveness through Advanced Call Bell Implementation & Hourly Rounding
- ECU Author/Contributor (non-ECU co-authors, if there are any, appear on document)
- Kimberly Morgan (Creator)
- Institution
- East Carolina University (ECU )
- Web Site: http://www.ecu.edu/lib/
Abstract: The purpose of this quality improvement project was to determine if patient perceptions of staff responsiveness , as measured by the HCAHPS survey , are impacted by the implementation of an advanced call bell system and competency-based hourly rounding training of Registered Nurses and Unlicensed Assistive Personnel. The use of an advanced call bell system partnered with hourly rounding resulted in universal improvement of the HCAHPS responsiveness scores and overall response times on a surgical oncology and a medical unit. Strengths of this evidence-based quality improvement project include ease of translation to multiple care team members and healthcare environments , as well as ability to tailor competency scenarios to patient-specific populations.
Additional Information
- Publication
- Other
- Language: English
- Date: 2019
- Keywords
- Evidence-based practice (EBP); responsiveness; HCAHPS; call bell; technology; quality improvement; nursing; purposeful rounding
- Subjects
| Title | Location & Link | Type of Relationship |
| Improving Nurse Responsiveness through Advanced Call Bell Implementation & Hourly Rounding | http://hdl.handle.net/10342/7392 | The described resource references, cites, or otherwise points to the related resource. |