Plant level performance measurement: an exploratory case study of a pharmaceutical encapsulation company
- UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
- Vidyaranya B. Gargeya, Professor and Department Head (Creator)
- Institution
- The University of North Carolina at Greensboro (UNCG )
- Web Site: http://library.uncg.edu/
Abstract: Over the last few decades, hundreds of books and articles have been written on performance measures in manufacturing companies. A good number of those works has focused on overall organizational performance at the corporate level, business unit performance, and individual performance. Barring a few studies, there has been very little work reported on what specific performance measures are used at the plant and department level at a manufacturing facility. This exploratory research, through a case study of a pharmaceutical encapsulation company addresses those issues. Results show that the managers use a wide variety of measures primarily for meeting corporate targets and implementing a gain-sharing plan. There are not many common measures of performance used by managers for decision-making. None of the managers specifically linked the performance measures to the competitive priorities of the products made at the plant. A few propositions and suggestions for future research are made in the paper.
Plant level performance measurement: an exploratory case study of a pharmaceutical encapsulation company
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Additional Information
- Publication
- Technovation
- Language: English
- Date: 2005
- Keywords
- Performance measures, Plant performance, Case study, Pharmaceutical encapsulation company