Applying knowledge management to planning joint-use facilities: the ImaginOn library and theater
- NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
- Patrick Roughen, Interim Dean (Creator)
- Deborah E. Swain, Professor, School of Library and Information Sciences (SLIS) (Creator)
- Institution
- North Carolina Central University (NCCU )
- Web Site: www.nccu.edu/academics/library/
Abstract: This paper describes how knowledge management in planning can support the sustainability of innovation in a hybrid, joint-use facility. The case study researches ImaginOn, a 15 year-old children’s library and theater for young people in Charlotte, NC. This research used KM model analysis of qualitative data about tacit-explicit knowledge, intellectual capital, and cognitive modes of collaboration. Both historic documents and primary data (from field study observations, interviews, and a questionnaire) were analyzed for informal KM practices. Semi-structured and unstructured interview questions about innovation were used. This study found evidence of tacit knowledge sharing, the growth of intellectual capital, and the operationalization of collaboration to promote innovation. Although traditional KM terms were not used by staff, an integrated model framework demonstrates how KM practices promote innovation in planning joint-use facilities. Although a study of a diverse cultural collaboration rather than two libraries, the KM practices that supported innovation and collaboration in this hybrid, joint-use facility might be applied to libraries. Future KM model research on joint-use organizations could investigate merged businesses, government programs, and non-profits. Research on joint-use libraries began in the 1960s. This case study provides unique model analysis of KM practices in a hybrid, joint-use facility (a library and theater). The innovative success and sustainability of ImaginOn illustrates the application of KM for strategic planning and aligning intellectual capital and business assets.DOI (10.1108/JKM-08-2020-0634) Emerald allows authors to deposit their AAM under the Creative Commons Attribution Non-commercial International Licence 4.0 (CC BY-NC 4.0). To do this, the deposit must clearly state that the AAM is deposited under this licence and that any reuse is allowed in accordance with the terms outlined by the licence. To reuse the AAM for commercial purposes, permission should be sought by contacting permissions@emeraldinsight.com.For the sake of clarity, commercial usage would be considered as, but not limited to:Copying or downloading AAMs for further distribution for a fee; Any use of the AAM in conjunction with advertising; Any use of the AAM by for promotional purposes by for-profit organisations; Any use that would confer monetary reward, commercial gain or commercial exploitation.Emerald appreciates that some authors may not wish to use the CC BY-NC licence; in this case, you should deposit the AAM and include the copyright line of the published article. Should you have any questions about our licensing policies, please contact permissions@emeraldinsight.com.
Applying knowledge management to planning joint-use facilities: the ImaginOn library and theater
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Created on 9/3/2021
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Additional Information
- Publication
- JOURNAL OF KNOWLEDGE MANAGEMENT
- Language: English
- Date: 2021