What I Expect from Our Club Management Team

NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
Ed Rehkopf, Donor to Hospitality and Tourism Administration (Creator)
Institution
North Carolina Central University (NCCU )
Web Site: www.nccu.edu/academics/library/

Abstract: While the expectations and best practices described herein reflect my approach to managing a high performing private club, individual managers will need to evaluate and prioritize those that would best serve the needs of their operation. Regardless which, if any, may be suitable for your club, I trust that this material will foster discussion and innovation for those managers seeking to take their club management team to a higher level of performance.

Additional Information

Publication
Language: English
Date: 2011
Keywords
operating, performance, club, club operations, training, customer service, leadership, management, modules, operating, performance, club, club operations, training, customer service, programs, service, services, employees, employee, budgeting, finance

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