The Club Operations Plan: A Legacy Contribution for Club Excellence
- NCCU Author/Contributor (non-NCCU co-authors, if there are any, appear on document)
- Ed Rehkopf, Donor to Hospitality and Tourism Administration (Creator)
- Institution
- North Carolina Central University (NCCU )
- Web Site: www.nccu.edu/academics/library/
Abstract: A club operations plan is the fully integrated and detailed description of the organizationalstructure, systems, and processes that enable the multiple operating departments of the club todeliver a seamless, consistent, and high-quality private club experience to its members.Preparing a club operations plan is the most important thing you can do to ensure consistencyin your operations while establishing the specific training materials that will bring your club to ahigh state of quality and service.
The Club Operations Plan: A Legacy Contribution for Club Excellence
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Created on 12/19/2022
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Additional Information
- Publication
- Language: English
- Date: 2021
- Keywords
- operating, performance, club, club operations, training, customer service
leadership, management, modules, operating, performance, club, club operations, training, customer service, programs, service, services