Assessing the Effectiveness of Team-Based Structures in Libraries

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Rosann V. Bazirjian (Creator)
Institution
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: Describes the process of developing a team structure for technical services at the Penn State library. The idea of team-based structures was initiated in the Acquisitions Department during the early 1990s shortly after the adoption of Continuous Quality Improvement (CQI is a version of Total Quality Management) at Penn State. Such a suggestion rose to the surface during re-organizational discussions that came about as a result of frustrations and feelings of lack of communications with the deeply hierarchical organizational structure that prevailed at that time.

Additional Information

Publication
Library Collections, Acquisitions and Technical Services 25(2): 131-157 (2001)
Language: English
Date: 2001
Keywords
Academic libraries, Library technical services, Management trends, Team-based management, Reorganization

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