Effects of task performance, helping, voice, and organizational loyalty on performance appraisal ratings

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Jason R. Pierce, Assistant Professor (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: Despite the fact that several studies have investigated the relationship between organizational citizenship behavior and performance appraisal ratings, the vast majority of these studies have been cross-sectional, correlational investigations conducted in organizational settings that do not allow researchers to establish the causal nature of this relationship. To address this lack of knowledge regarding causality, the authors conducted 2 studies designed to investigate the effects of task performance, helping behavior, voice, and organizational loyalty on performance appraisal evaluations. Findings demonstrated that each of these forms of behavior has significant effects on performance evaluation decisions and suggest that additional attention should be directed at both voice and organizational loyalty as important forms of citizenship behavior aimed at the organization.

Additional Information

Journal of Applied Psychology, 93(1), 125-139
Language: English
Date: 2008
organizational citizenship behaviors, contextual performance, performance appraisals

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