Steering Change In Liaisonship: A Reverse Engineering Approach

ASU Author/Contributor (non-ASU co-authors, if there are any, appear on document)
Jennifer Natale, Assistant Professor, Behavioral Sciences Librarian (Creator)
Appalachian State University (ASU )
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Abstract: The following recounts the process of redefining and rethinking a liaison librarian program at Miami University’s main campus in Oxford, OH by utilizing a reverse engineering approach. This undertaking was precipitated in large part by our strategic planning process that highlighted the need for additional assessment practices in order to provide evidence of impact. Miami is an R2 research university with a focus on undergraduate education. Approximately 17,000 undergraduate and 2,400 graduate students are enrolled at the Oxford campus. The system has 36 librarians with a little more than half serving in liaison roles. Our process is described as a means for most other institutions to reverse engineer their liaison models but our framing of liaison work may not work for institutions with dissimilar characteristics.

Additional Information

Resnis, E. & Natale, J. (2017, March). "Steering Change In Liaisonship: A Reverse Engineering Approach." Contributed paper, Association of College & Research Libraries Conference, Baltimore, MD, p. 662-668.
Language: English
Date: 2017
liaison librarians, program assessment, liaison librarian university models

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