Knowledge Management: Practices and Challenges

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Lakshmi S. Iyer, Associate Professor (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site:

Abstract: Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its business performance. Organizations are realizing that knowledge is a crucial resource for organizations and it should be managed judiciously. Organizations need to harness knowledge not only to stay competitive, but also to become innovative. KM requires a major shift in organizational culture and a commitment at all levels of a firm to make it work. Through a supportive organizational climate, ideally, through effective KM, an organization can bring its entire organizational learning and knowledge to bear on any problem, anywhere in the world, at anytime.

Additional Information

Industrial Management and Data Systems
Language: English
Date: 2000
Knowledge workers, Organizational learning, Intelligence, Information resource management

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