She took the time to make sure she understood: Mental health patients’ experiences of being understood

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Mona M. Shattell, Associate Professor (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site:

Abstract: The foundation of psychiatric/mental health nursing is the relationship between nurse and patient. Caring for persons with mental illness within the context of this relationship requires knowledge of the individual. To gain this knowledge, understanding the patient’s perceptions and concerns is essential. Research suggests that this understanding does not always occur. The study reported here examined what it means to individuals with mental illness to be understood. In-depth phenomenological interviews revealed three predominant themes: "I was important," "it really made us connect," and "they got on my level." Nurses can use these findings to improve the care of those with mental illness.

Additional Information

Archives of Psychiatric Nursing, 20(5), 234-241
Language: English
Date: 2006
Nurse-patient relationship, Mental health nursing

Email this document to