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Brigid A. Appiah Otoo
Information Systems and Supply Chain Management,
UNCG
There are 1 included publications by Brigid A. Appiah Otoo :
Title
Date
Views
Brief Description
Three analytics-based essays examining the use and impact of Intelligent Voice Assistants (IVA) and Health Information Technologies (HIT) in service contexts
2021
488
Recent advancements in information technology (IT) innovation, such as artificial intelligence (AI) and machine learning (ML), are changing the dynamics in the service sector by driving smart reinvention of service tasks and processes. Additionally, ...
