LaShaun Mona Collins

  • Consumer, Apparel, and Retail Studies, UNCG

There are 1 included publications by LaShaun Mona Collins :

TitleDateViewsBrief Description
Consumers' cognitive, affective, and behavioral responses toward a firm's recovery strategies when committing a transgression 2016 742 The customer-retailer relationship symbolizes the attachment and connection that consumers’ share with retailers. When consumers’ create these relationships they expect for the retailer to maintain the relationship without a breach, such as a transgr...