Critical Success Factors For The Implementation Of Integrated Healthcare Information Systems Projects: An Organizational Fit Perspective

ASU Author/Contributor (non-ASU co-authors, if there are any, appear on document)
Charlie Chen Ph.D, professor (Creator)
Institution
Appalachian State University (ASU )
Web Site: https://library.appstate.edu/

Abstract: Many healthcare reforms are to digitalize and integrate healthcare information systems. However, the disparity of business benefits in having an integrated healthcare information system (IHIS) varies with organizational fit factors. Critical success factors (CSFs) exist for hospitals to implement an IHIS successfully. This study investigated the relationship between the organizational fit and the system success. In addition, we examined the moderating effect of five CSFs -- information systems adjustment, business process adjustment, organizational resistance, top management support, and the capability of key team members – in an IHIS implementation. Fifty-three hospitals that have successfully undertaken IHIS projects participated in this study. We used regression analysis to assess the relationships. The findings of this study provide a roadmap for hospitals to capitalize on the organizational fit and the five critical success factors in order to implement successful IHIS projects.

Additional Information

Publication
Shin-Yuan Hung, Charlie Chen, Kuan-Hsiuang Wang (2014) "Critical Success Factors For The Implementation Of Integrated Healthcare Information Systems Projects: An Organizational Fit Perspective" Communication of the Association for Information Systems volume 34 Article 39 Version of record Available @ www.aisel.aisnet.org
Language: English
Date: 2014
Keywords
organizational fit, business process adjustment, system adjustment, top management support, organizational resistance, system success.

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