Mission Possible: A Library’s Rededication to Public Service

ASU Author/Contributor (non-ASU co-authors, if there are any, appear on document)
Ken Johnson, Assistant Professor & Coordinator of Learning and (Creator)
Institution
Appalachian State University (ASU )
Web Site: http://www.library.appstate.edu/

Abstract: Many libraries could use a shake up to rededicate the organization to its service mission. Explore how one academic library recommitted itself to a core service mission through strategic planning, reorganization, and cross training. The library’s approach to uniting service desks may be especially interesting.

Additional Information

Publication
Johnson, Ken and Sue Hisle. “Mission Possible: A Library’s Rededication to Public Service”; April 10, 2009; Tennessee Library Association Annual Conference; Nashville, TN
Language: English
Date: 2009