Mission Possible: A Library’s Rededication to Public Service

ASU Author/Contributor (non-ASU co-authors, if there are any, appear on document)
Ken Johnson, Assistant Professor & Coordinator of Learning and (Creator)
Appalachian State University (ASU )
Web Site: http://www.library.appstate.edu/

Abstract: Many libraries could use a shake up to rededicate the organization to its service mission. Explore how one academic library recommitted itself to a core service mission through strategic planning, reorganization, and cross training. The library’s approach to uniting service desks may be especially interesting.

Additional Information

Johnson, Ken and Sue Hisle. “Mission Possible: A Library’s Rededication to Public Service”; April 10, 2009; Tennessee Library Association Annual Conference; Nashville, TN
Language: English
Date: 2009

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