Agents in E-Supply Chains: Realizing the potential of intelligent infomediary-based e-marketplaces

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Lakshmi S. Iyer, Associate Professor (Creator)
Al Farooq N. Salam, Associate Professor (Creator)
Rahul Singh, Associate Professor (Creator)
The University of North Carolina at Greensboro (UNCG )
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Abstract: Supply chain management is a common strategy employed by businesses to improve organizational processes by optimizing the transfer of goods, information, and services between buyers and suppliers in the value chain [6]. Organizational value chains routinely extend business processes and information flows beyond corporate boundaries [7, 12]. A central tenet of this article lies in creating information transparency through effective integration of information flows by intelligent agents across the multiple electronic market- places (e-marketplaces) that comprise the e-chain. Here, we refer to information transparency across the e-chain as the availability of information through the multiple e-marketplaces of the supply chain in an unambiguously interpretable format. A fundamental ongoing endeavor of supply chain management is to foster information transparency that allows organizations to coordinate supply chain interactions efficiently in dynamic market conditions. However, the implementation of effective information transparency in Internet-enabled supply chains (e-chains) remains elusive. Even if this transparency were present, the information overload would be cognitively demanding for human decision makers.

Additional Information

Communications of the ACM, June 2005 Vol. 48 No. 6, p.108-115
Language: English
Date: 2005
Supply chain management, Information transparency, Automation

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