Multigenerational Teams in the Workplace: Exploring the Outcomes, Conflict, Value, and Ways to Maximize Effectiveness

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Alexis Cox (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site:
Brianna Caza

Abstract: "The multiple generations present in the workforce today has led to an exponential increase in teams with a multigenerational composition. The individuals in these teams have varying values, goals, and characteristics as well as stereotypes that are perceived by other generations, which leads to many open questions such as: What outcomes and conflicts do teams of this nature produce? What ways can the effectiveness of these teams be enhanced? This review of literature seeks to address these questions by first examining the varying attributes of the generations present in the workforce today. Then, it reviews the effect of age inclusive practices, multigenerational team composition, and conflict on outcomes such as productivity and employee satisfaction. The paper concludes with recommendations for creating an age- inclusive environment to enhance the effectiveness of multigenerational teams and identifies important areas for future research. "

Additional Information

Honors Project
Language: English
Date: 2021
Age Diverse Teams, Teams, Employee Retention, Team Conflict, Team Productivity, Employee Satisfaction, Inclusive Practices, Shared Value System, Baby Boomers, Generation X, Millennials, Generation Z, Training, Coaching, Multigenerational Communication

Email this document to