Determinants of job satisfaction and turnover intention of IT professionals in Japan

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Prashant Palvia, Joe Rosenthal Excellence Professor and Director of the McDowell Research Center for Global IT Management (Creator)
The University of North Carolina at Greensboro (UNCG )
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Abstract: This study investigates the IT workplace in Japan in the context of rapidly changing technological innovation and a long-standing collectivist culture in Japanese firms. Particularly, it examines a) the determinants of job satisfaction, such as self-efficacy and friendship networks on the positive side, and work exhaustion and work-home conflict on the negative side; and b) how these factors affect job turnover intention. Results from SEM analysis suggest that both self-efficacy and friendship networks have a positive impact on job satisfaction, while work exhaustion negatively impacts job satisfaction. Comparing workplace-derived factors (self-efficacy and work exhaustion) with collectivism-derived factors (friendship networks and work-home conflict), the former has a greater impact on job satisfaction than the latter. Additionally, this study examines the effect of organizational age on the relationships between the model constructs.

Additional Information

. 25th Americas Conference on Information Systems, AMCIS 2019
Language: English
Date: 2019
Japan, job satisfaction, turnover intention, friendship networks, self-efficacy, work exhaustion, work-home conflict

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