Principles of Negotiation

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Kate Hill, Electronic Resources Librarian (Creator)
The University of North Carolina at Greensboro (UNCG )
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Abstract: This article summarizes a presentation given at the 2015 North Carolina Serials Conference by Derrik Hiatt and Lesley Jackson. The talk focused on principles useful when conducting license negotiations that Hiatt and Jackson discovered through their own experiences as electronic resource management librarians and, in Jackson's case, as an EBSCO representative. These principles cover a variety of concepts, but all seek to frame negotiation as an interpersonal relationship based on mutual need instead of the antagonistic, intimidating process that it can become.

Additional Information

Serials Review, 41(3), 180–183
Language: English
Date: 2015
license negotiation, electronic resource acquisitions, vendor-librarian relations, academic libraries, best practices

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