Great Expectations: New Organizational Models for Overworked Liaisons Based on the UNCG Libraries Liaison Collections Responsibilities Task Force

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Beth Bernhardt, Assistant Dean for Collection Management & Scholarly Communications (Creator)
Steve Cramer, Business Librarian (Creator)
Michael Crumpton, Dean (Creator)
Amanda "Amy" Harris Houk, Assistant Dean for Teaching and Learning (Creator)
Nancy B. Ryckman, Assistant Head of Reference and Instructional Services (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site:

Abstract: Liaisons (subject specialists) keep getting busier. Research instruction, embedding in classes, outreach, collection development, weeding, assessing teaching and collections, promoting scholarly communication issues, and creating online learning objects are all potentially part of what a liaison is expected to do nowadays. So we hope every liaison is very interested—and very good—at all those responsibilities. Is that realistic? And does a liaison have time for all those things? At University of North Caroline at Greensboro (UNCG), library administrators decided it is time to examine how liaisons are organized to manage all of these competing responsibilities. The library formed a Liaison Collection Responsibilities Task Force to benchmark how other libraries might be handling the complexities of liaison responsibilities in innovative ways and to recommend several possible new organizational models for the collection development and public services work of liaisons. Members of the task force will review their benchmark findings and invite the audience to provide their own examples. Then we will present our recommendations for new organization models. Some recommendations will reflect incremental changes; others will be radical. We will ask the audience for feedback on the recommendations and suggestions for other models.

Additional Information

Proceedings of the Charleston Library Conference
Language: English
Date: 2012
Library Liaisons, Collection Management, Library Management

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