Cross-cultural training: History, developments, future directions

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Yonghong (Tracy) Liu, Assistant Professor (Creator)
Madelynn Stackhouse, Assistant Professor (Creator)
Vasyl Taras, Associate Professor (Creator)
The University of North Carolina at Greensboro (UNCG )
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Abstract: As the world becomes increasingly interconnected, the days when employees worked in the same location with local people for extended periods of time are long gone (Gilson et al., 2015; Glikson & Erez, 2019; Lukic & Vracar, 2018). Today, a vast number of employees must cross national borders, both physically and virtually, to fulfill their workplace responsibilities (Gilson et al., 2015; Glikson & Erez, 2019). These international dynamics necessitate close interactions among culturally diverse individuals with different professional backgrounds, values, and expectations. Consequently, to achieve business goals, managers must understand and master the art of managing a culturally diverse workplace and working with employees, suppliers, customers, and partners from different cultural backgrounds.

Additional Information

Szkudlarek, B., Romani, L., Caprar, D. V., & Osland, J. S. (Eds.), SAGE Handbook of Contemporary Cross-Cultural Management (pp. 519-535). SAGE Publications Limited.
Language: English
Date: 2020
cross-cultural training, cultural differences, experiential learning, knowledge, trainees

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