Interacting With Care: How Community College Student Affairs Personnel Support First-Generation Students

ASU Author/Contributor (non-ASU co-authors, if there are any, appear on document)
Dena Moyer Holman (Creator)
Appalachian State University (ASU )
Web Site:
Peter Nelsen

Abstract: Relationships between first-generation North Carolina Community College System (NCCCS) students and student affairs professionals matter. They matter to the extent that they influence student persistence, completion, and career aspirations. To that end, this work is intended to highlight those relationships and measure how effective they are in supporting students' success. To form a foundation for this research, I drew upon concepts regarding an Ethic of Care and Social Capital to explore and support the proposition that relationships between NCCCS students and student affairs professionals are crucial to student success. This mixed-methods study was conducted using Q Methodology to assess whether the relationships that first-generation community college students had with student affairs professionals affected their ability to persist, and successfully complete their program and earn their degree. Currently, in North Carolina, administrators in the NCCCS depend highly on data for making decisions that affect student experiences on and off campuses. What that data lacks is an understanding of the interactions between first-generation students and student affairs personnel. Ultimately their decisions affect the next generation of community college students. This study is significant because it aims to identify what effect student relationships with student affairs professionals have on student success.

Additional Information

Holman, D. (2023). Interacting With Care: How Community College Student Affairs Personnel Support First-Generation Students. Unpublished Doctoral Dissertation. Appalachian State University, Boone, NC.
Language: English
Date: 2023
First-Generation, Higher Education, Ethic of Care, Social Capital, Student Affairs

Email this document to