A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Aichia Chuang, Professor (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: Drawing on social information processing theory, this study uses a multilevel design to integrate the literature on organizational justice with the literature on feedback-seeking behaviour. Results from a laboratory study with data involving 690 employees showed that individual-level interpersonal justice was related to employee negative feedback-seeking behaviour (NFSB) via the mediation of trust in the supervisor. Multilevel analysis of the follow-up field study with data involving 390 employees from 46 teams confirmed the findings of the laboratory study and indicated that team-level interpersonal justice was associated with NFSB through a supportive climate. Also, team-level supervisor support climate was positively related to individual-level trust in the supervisor. The paper discusses managerial implications of these findings and suggests directions for future research.

Additional Information

Canadian Journal of Administrative Sciences, 31(1), 59-74
Language: English
Date: 2014
interpersonal justice, negative feedback-seeking behaviour, trust in supervisor, supervisor support climate, multilevel analysis

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