Exploring job satisfaction of IT workers in Taiwan, Japan, and China: The role of employee demographics, Job Demographics, and Uncertainty Avoidance

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Prashant Palvia, Joe Rosenthal Excellence Professor and Director of the McDowell Research Center for Global IT Management (Creator)
The University of North Carolina at Greensboro (UNCG )
Web Site: http://library.uncg.edu/

Abstract: The purpose of this study is to explore the drivers of job satisfaction among IT workers in the East Asian context, particularly in Taiwan, Japan, and China. Using data collected from IT workers, decision tree analysis was employed to identify the predictors of job satisfaction. Results indicate that the level of education has no effect on job satisfaction. In Taiwan and Japan, higher uncertainty avoidance results in higher job satisfaction, and more experienced IT workers appear to be less satisfied. As Taiwanese and Japanese IT workers get older, they are likely to hold senior positions, spend more time on the job, and become increasingly dissatisfied with their jobs. The effect of uncertainty avoidance is less clear in China. The job role and industry matter only in China. Thus, management efforts to enhance job satisfaction among IT workers in China may be tailored towards specific industries and job roles.

Additional Information

Americas Conference on Information Systems 2018: Digital Disruption
Language: English
Date: 2018
IT workers, uncertainty avoidance, job satisfaction, global IT

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