Broadening the Reference Interview: Teaching E-Resource Troubleshooting to Front Line Staff [slides]

UNCG Author/Contributor (non-UNCG co-authors, if there are any, appear on document)
Kate Hill, Electronic Resources Librarian (Creator)
The University of North Carolina at Greensboro (UNCG )
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Abstract: Slides from a panel presentation on troubleshooting library e-resources. Delivered March 24, 2017 at the ACRL Conference in Baltimore, MD.

Additional Information

Language: English
Date: 2017
Electronic resources, technology troubleshooting, Staff training, Reference librarians

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