Yonghong (Tracy) Liu

There are 7 included publications by Yonghong (Tracy) Liu :

TitleDateViewsBrief Description
Abusive supervision in retailing: The mediating role of customer orientation and the moderating roles of contingent reward and contingent punishment 2021 159 Purpose: The purpose of this paper is twofold: first, to examine a customer orientation mechanism through which abusive supervision influences retail salespeople’s job performance; and second, to investigate how abusive supervision’s effects may be m...
Becoming a good sport and a better performer: A social information processing view of authentic leadership 2018 58 Drawing on social information processing theory, this study investigates the mechanisms by which authentic leadership affects subordinate task performance through subordinate attitudes and behavior. Sportsmanship, conceptualized as a behavioral indic...
Forgiveness and attribution: when abusive supervision enhances performance 2020 125 Purpose: While much research shows that abusive supervision reduces employee performance, the purpose of this study is to reverse the lens to question how and under what circumstances abusive supervision leads to enhanced employee performance. The au...
An identification perspective of servant leadership’s effects 2016 57 Purpose: The purpose of this paper is to reveal the identification-based mechanisms through which servant leadership affects desired outcomes (organizational citizenship behavior (OCB) toward coworkers and turnover intention) in the service industry ...
Straight from the horse’s mouth: Justifications and prevention strategies provided by free riders on global virtual teams 2018 56 The study investigates the reasons for and ways to deal with free riding on Global Virtual Teams (GVTs) based on interviews with 77 documented “free-riders” themselves. Our unique sample, in contrast with more commonly-studied accounts from active te...
What makes articles highly cited? 2014 42 We examined drivers of article citations using 776 articles that were published from 1990 to 2012 in a broad-based and high-impact social sciences journal, The Leadership Quarterly. These articles had 1191 unique authors having published and received...
Worse-off than others? Abusive supervision’s effects in teams 2018 130 Purpose: The purpose of this paper is to examine how relative abusive supervision (i.e. team member’s perceived abusive supervision as compared with the team mean) influences team member’s job attitudes through the mediating role of relative leader–m...